Current Openings
SPHMUM1365
Branch Manager - DSF Channel
5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently.
SPMMUM1364
Branch Manager - DSF Channel
5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently. 5 Years of in Agency channel is mandatory. 2 years as BM, 1CR Business managing presently.
SPHSOU1363
Senior Agency Manager
Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma
SPMSOU1362
Senior Agency Manager
Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma Maximum age criteria - 35years Candidate can be from Banca Sales, CASA sales, Agri tech Sales, Credit card sales, Any field sales Candidate should be a Graduate or 10 + 2 + 3 years Diploma
SPHPUN1361
Senior Manager - IFRS17
IND AS implementation: o Helping the Company’s transition to IND AS 117 o Play a key role in finalisation of IND AS 117 implementation plan and ensuring delivery for various milestones in accordance with plan. o Closely working with multiple internal and external partners, assisting in implementation of IND AS or acting in capacity of technology or knowledge partners. o Regularly (Monthly / Quarterly) communicating the progress update on IND AS implementation to internal and external stakeholders. o Keep track of regulatory changes and provide guidance in adoption of changes (systemic/ operational/ accounting standards etc.) to ensure smooth running of business. o Testing of system requirements, evaluate new requirements and providing change request to IT, liase with IT, Vendors etc for resolution of defects and delivery Financial Reporting: o Oversee all accounting, Ledgers and reporting systems, ensuring compliance with appropriate accounting principles and regulatory requirements. Ensure underlying accounting records are accurate, complete and in accordance with accounting standards. o Understanding of Ind AS / IFRS and its impact. Accounting adjustments for Ind AS to be performed every quarter for reporting to IRDAI and for consolidation with listed holding company o Oversee and approve financials transactions and reconciliations, ensuring that roust controls are in operation and workloads are managed effectively. o Ensuring timely completion of all deliverables for quarterly audited financial results under IGAAP & Ind AS o Engage with auditors for audit and sign off on financial statements (including review of pack for consolidation with holding company as per Schedule III of the Companies Act). o Ensure high standards of integrity in numbers and disclosures in accounts as required under Indian Accounting standards, SEBI LODR and Companies act. Other Areas: o Review the work produced by team, manage timelines and ensure critical focus on compliance of applicable regulatory / governance requirements. o Responsible for leading General Ledger Accounting team to maintain timely and accurate accounts; maintaining integrity of accounts as per IRDAI regulations. o Proactively engage with Senior Leadership Team members to update on monthly financial results, exceptions observed and support required. o Work closely with reporting & business analysis and strategy team to ensure management data are aligned with financials. o Team management. Ensure engaged team at all times. Attrition is controlled, jobs satisfaction maintained, work life balance maintained, etc 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) • Managing multiple stakeholders both internal and external • Stringent monthly / quarterly / annual reporting and audit closure timelines • Play a key lead to interpret complex IND AS rules and regulations and ensuring on going compliance. 5. DECISIONS (Key decisions taken by job holder at his/her end) As may be required to effectively perform day to day operations and during the course of IND AS 117 implementation. 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Role involves closely working with multiple departments within the company including but not limited to Actuaries, Information Technology, FP&A, AP&AR, Investment Mid & Back office etc. External Clients Roles you need to interact with outside the organization to enable success in your day to day work Technology, Implementation and knowledge partners associated with IND AS 117 project. Stakeholders from promoter group companies Industry Peers Regulators
SPMKER1360
Security Specialist - Risk, Compliance and Awareness
Job Description Indendently execute risk assessments and can manage compliance and awareness requirements 1. Track and monitor statutory and regulatory requirements from regulatory circulars and advisories 2. Perform vulnerability management and penetration testing 3. Develop/update IS Policy/procedure 4. Conduct periodic Cyber awareness programs and phishing simulations to increase the employee awareness 5. Capable of independently managing risk assessments based on multiple security frameworks and regulatory/compliance requirements. 6. Perform and guide team on vulnerability assessment and penetration testing 7. Evaluate adequacy of evidences submitted by stakeholders for compliance
SPMDEL1359
Sales Manager - DSA (Noida)
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Generate Home Loan leads from DSA and through different channels. • Build a DSA Network in the assigned territory. • Lead and drive team for business outcomes • Maintain productive relationships with channel partners and customers Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 4years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPMDEL1358
Sales Manager - DSA (Laxmi Nagar)
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Generate Home Loan leads from DSA and through different channels. • Build a DSA Network in the assigned territory. • Lead and drive team for business outcomes • Maintain productive relationships with channel partners and customers Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 4years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPMDEL1357
Sales Manager - DSA (NSP/Janakpuri)
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Generate Home Loan leads from DSA and through different channels. • Build a DSA Network in the assigned territory. • Lead and drive team for business outcomes • Maintain productive relationships with channel partners and customers Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 4years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPHMUM1356
R&R - MIS & statutory payment
. Monthly MIS & statutory payment & Audit • Checking of Commission payout & accounting entries (Group and TPD) • Checking of Monthly TDS Payment for advisors for commission and contest • Checking of Quarterly TDS return data to taxation team • Preparation of GST payment working related to advisor commission (DSF/TPD/Group/BMN) • Marinating payout data for commission Invoice related to TPD & Group broker and CA • Monthly data shared to taxation team for input credit available • Monthly GST reconciliation pertains to commission Invoice processed in the month, • Preparation of quarterly audit data for auditor & query related to Commission • Reco Ageing to & MIS reports 2. Projects • TPD Invoice entry in HL • Old invoice documentation • Checking schedule-wise commission of products in UAT 3. Commission query & IRDA + Financial reporting • Queries resolution raise by Agent's , Taxation Team, Planning Team, IRDA Queries • Internal Audit - Data Shared • IFC Audit - Data Shared • IRDA Audit - Data Shared • Quarterly TDS return data to taxation team • Quarterly Statutory Audit - Data Shared • GST Reconciliation Pertaining to last Year / Current Year • BAP Report - Quarterly - Category wise and segment wise shared with MIS Team
SPMMUM1355
API DEVELOPER- CSB
Responsibilities for this position include: Evaluate and select enterprise application development and integration technologies and solution development lifecycle methodologies for IT Professionals Ability to work closely with technical architects and architecture governance technical team for solution development and design reviews Functional, regression and load testing Test script definition and management API lifecycle release management Work closely with API Solutions Architect and Platform Administrators Technical Owner of the Group API platform Work closely with the Business Product Owners, and must understand the short and medium term strategy for the business With the help of the team, define and own the technical implementation Work with the Team and Product Owner in shaping a product roadm
SPMSOU1354
Territory Sales Manager - HFC
* Managing a team of BSMs *Handling team of Channel Partner *Sourcing of home loans and mortgage loans through connecters and Corporate DSA *Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. * Managing a team of BSMs *Handling team of Channel Partner *Sourcing of home loans and mortgage loans through connecters and Corporate DSA *Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. * Managing a team of BSMs *Handling team of Channel Partner *Sourcing of home loans and mortgage loans through connecters and Corporate DSA *Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
SPHMUM1353
Billing & AR - Associate
This is a position of elevated responsibility, which is primarily responsible for managing Accounts Receivable (Billing, Revenue and Automation). He/She will be responsible for driving best practices, innovation, knowledge management and learning across the teams led by the individual. KEY RESPONSIBILITIES 1. Set objectives for the accounts receivable team that align with the accounting department’s goals 2. Responsible to effectively lead the AR function of large customer base with variety of billing and collection models 3. Prepare monthly, quarterly, annual and ad-hoc forecasting reports 4. Driving automation for increased efficiency/scale up 5. Implementing order release processes/SOPs to smoothly handle the current and new billing arrangements while ensuring adherence to finance and tax policies 6. Support Accounts Receivable team on a daily basis and train new team members 7. Being custodian of the risk control matrix for O2C process and ensuring adherence to the controls from operation control perspective 8. Stay updated on industry and legislative changes CONTROLLED DOCUMENT Page 2 of 2 Requirements ESSENTIAL 1. 7+ years of experience in Billing and AR (minimum 2+ years as Receivable Operation Lead) 2. Strong understanding of receivable function and automation 3. Hands on experience in payment gateway and E-Commerce reconciliations, 4. Must be well versed with Digital F&A technologies and ERPs (Preferably Oracle Fusion) 5. Experience in coordinating with auditor 6. Proven work experience as an Accounts Receivable Manager or Supervisor 7. CPA certification is a plus 8. Education Required – B.Com, M. Com, Inter CA
SPM1352
Territory Sales Manager
He/she will help us in accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned geographical area (Districts). We expect you to manage a team of 10+ off roll rural team leaders. Candidate needs to have perseverance and conviction to deliver on stretched targets. Responsibilities • Building relationships with Merchants to promote trust and acceptance of the preferred payment partner. • Monitor KPIs, conducting and providing performance review. • Acquire and onboard merchants on the company's platform. • Conducting individual client meeting to present products and services to prospective customers. • Coach and provide on-the-job-training to the front line rural sales team. • Ensure brand visibility in assigned districts. • Analyse data to improve productivity and quality of merchant acquisition. • Meet merchants to address concerns and provide solutions to retain them . • Discover sales opportunities through consumer research. • Participate in industry or promotional events and other BTL activity (e.g. Road shows and trade shows) to cultivate customer relationships. •Retention and engagement of front line rural sales team. • Monitor competition within assigned region. • Maintain daily sales KPI reports for the territory.
SPMMUM1351
Lead Business Analyst - Retail Banking
The functional responsibilities of a Lead Business Analyst in Retail Banking include: 1. Requirements Gathering: The Lead Business Analyst is responsible for gathering and documenting business and user requirements for retail banking solutions, including functional and non-functional requirements. 2. Requirements Analysis: The Lead Business Analyst is responsible for analyzing requirements to identify potential issues, gaps, and opportunities for improvement, and ensuring that requirements are complete, accurate, and feasible. 3. Design: The Lead Business Analyst is responsible for designing retail banking solutions, including user interface design, process design, and system design, and ensuring that designs meet the needs of customers and the business. 4. Prototyping: The Lead Business Analyst is responsible for creating prototypes of retail banking solutions to demonstrate functionality, user experience, and design, and gather feedback from stakeholders. 5. Testing: The Lead Business Analyst is responsible for developing and executing test cases and scripts, and conducting user acceptance testing to ensure that retail banking solutions meet the business and user requirements. 6. Documentation: The Lead Business Analyst is responsible for creating and maintaining documentation for retail banking solutions, including functional specifications, use cases, user stories, and other relevant documentation. 7. Stakeholder Management: The Lead Business Analyst is responsible for managing relationships with stakeholders, including product managers, engineers, designers, and senior management, and ensuring that their needs are met. 8. Training: The Lead Business Analyst is responsible for providing training to users and stakeholders on new retail banking solutions, features, and functionality. 9. Data Analysis: The Lead Business Analyst is responsible for analyzing data related to retail banking solutions, identifying patterns and trends, and using data to inform decision making. Overall, the functional responsibilities of a Lead Business Analyst in Retail Banking involve gathering, analyzing, designing, prototyping, testing, documenting, and managing retail banking solutions, and ensuring that they meet the needs of customers and the business. Additionally, the Lead Business Analyst should have strong data analysis skills to identify trends and make data-driven decisions.
SPHKOL1350
Data Engineer- Tableau + Altryx
Roles And Responsibilities Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions. Performing and documenting data analysis, data validation, and data mapping/design. Reviewing and improving existing systems and collaborating with teams to integrate new systems. Conducting unit tests and developing database queries to analyze the effects and troubleshoot any issues. Creating tools to store data within the organization. Degree in mathematics, computer science, information systems, or related field. Relevant work experience. A solid understanding of SQL, rational databases, and normalization. Proficiency in use of query and reporting analysis tools. Competency in Excel (macros, pivot tables, etc.) Extensive experience in developing, maintaining and managing Tableau driven dashboards & analytics and working knowledge of Tableau administration/architecture.
SPMMUM1349
Project Lead - Construction Equipment and Commercial Vehicle
Managerial Responsibilities: Technical leadership: Provide technical leadership to a team of IT professionals responsible for supporting retail asset management systems. Develop and maintain the technical roadmap and ensure that the team is working towards achieving the goals and objectives of the department. Retail asset management: Manage and support the retail asset management systems including Construction Equipment, Commercial Vehicles. Work closely with the business stakeholders to ensure that the systems meet the needs of the business. Should be hands on Loan Originations system and Loan Management system System integration: Collaborate with other IT teams to integrate the retail asset management systems with third party applications for KYC etc. Vendor management: Work closely with third-party vendors to ensure that the systems are maintained, upgraded and supported as needed. Documentation: Develop and maintain documentation for the retail asset management systems including system requirements, design, and implementation documents. Project management: Manage the implementation of new systems or enhancements to existing systems. This includes project planning, resource allocation, budget management, and risk management. Training and support: Provide training and support to end-users of the retail asset management systems. Ensure that the team is providing timely and effective support to users when issues arise. Functional Responsibilities: Strong functional understanding of assets products like Construction Equipment, Commercial Vehicle Should be well versed with compliance and RBI guidelines Good experience in defining customer journeys for onboarding and loan management system
SPMBHO1348
Branch Sales Manager
- Manage Home Loans sales in given region and act as a productive resource by meeting targets. - Source new business from walk in customers and through cold calling in open market. - Guide clients for obtaining loan and documentation. - Follow up with customers for loan queries. - Maintain good relationship with DSA and ensure customer satisfaction. - Exploring new areas and ways to achieve productivity. - Prepare and maintain MIS report. - Flexible for traveling across the designated location. Required Skills: 1. Should possess good communication skills. 2. Should be customer oriented. 3. Should be confident & with positive approach 4. Should be experience in Home Loans sales 5. Should be aware of local market knowledge
SPHMUM1347
Specialist Underwriter
• To assess high value cases and provide optimal solutions to Sales to ensure smooth and seamless conversion of cases without compromising on risk Key Responsibilities Key Responsibilities • To assess high value (high Sum Assured, high premium and HNI cases) and provide best possible Underwriting decision, post co-ordination with all stakeholders and reinsurers • To offer support to stakeholders in Sales & Distribution and Branch Operations and help in enhancing business conversion • To undertake various initiatives including Branch trainings and concalls to ensure that queries and pain points are proactively addressed • To undertake Requirement review and review of reconsideration requests • To handle additional portfolios like Risk related UW decisions, Reinsurance referral management, Productivity Management, Revivals, Vendor Contract and Payment management etc • To Adhere to company Information Security policies, safeguard information assets (CIA), report IT security incidents and not share company confidential information. To also conduct information security risk assessment wrt to function / processes and implement mitigation controls Job Requirements Qualifications Bachelor’s Degree in Pharmacy OR Medical Degree OR Science OR Finance MBA (Finance)/ Insurance courses preferable Experience 8-10 years of relevant experience Functional Competencies • Process knowledge • Medical and financial knowledge • Risk, Regulatory and compliance • Error free delivery (quality orientation) Behavioral Competencies • Customer centricity • Execution Excellence • Collaboration • Business acumen Specific Authorities( Financial & Non Financial) • Authorised to sign off Underwriting decisions upto limit designated from time to time Key Performance Indicators • UW Quality score> 95% • Turnaround time (UW Query receipt to UW Query Revert) < 24 working hours (95%) • Task Completion within timeline (>95%) Key Interactions Internal Nature or Purpose of Interaction Branch Ops team • Training Branch Ops on UW guidelines to ensure correct logins and First Time right • Co-ordination for closure of pending requirements Sales Team • Training Sales teams on UW guidelines • Conducting Branch visits and organizing UW sessions for Sales team QC Team • Transactional activities like issuance, counteroffers, decline/postpone refunds, customer and sales communications, decision reversals, plan or benefit changes etc. BSG/IT team • Co-ordination for resolution of Production issues Legal & Compliance team • Seeking Legal and Compliance opinion wherever required • Seeking sign off on specific cases as mandated eg. Politically Exposed persons Risk Team • Co-ordination with Risk team for conduction of Risk checks and In person verifications • Co-ordination for scrubbing of data with external databases like IIB to find negative matches External Nature or Purpose of Interaction Reinsurers • Co-ordinate with Reinsurers on a day to day basis with respect to representing cases and obtaining optimal and best possible UW decisions
SPMMUM1346
Humar Resource Business Partner
Role- Corporate HRBP Location-Andheri East Work from Office MBA preferred 1. Stakeholder management 2. Must have managed the entire employee life cycle (onboarding to FNF) 3. Awareness about HR policies and compliance 4. Must have managed internal/statutory audit for HR 5. Experience in HRMS implementation 6. Managed Contracts 7. Employee referral programs 8. Employee rewards and recognition 9. Employee engagement 10. Reports and Dashboards - good in excel 11. Has to be assertive and come across as fairly senior who can drive conversations with stakeholders 1. Stakeholder management 2. Must have managed the entire employee life cycle (onboarding to FNF) 3. Awareness about HR policies and compliance 4. Must have managed internal/statutory audit for HR 5. Experience in HRMS implementation 6. Managed Contracts 7. Employee referral programs 8. Employee rewards and recognition 9. Employee engagement 10. Reports and Dashboards - good in excel 11. Has to be assertive and come across as fairly senior who can drive conversations with stakeholders
SPMDEL1345
Sales Manager-LAP
Acquisition of business through Branch channel - Liaise with underwriting / Ops team to ensure E2E tracking of files from sourcing to disbursal. - Ensure superior customer service & TAT delivery to end consumer. - Will be responsible for the cross-sell of the Bank's Liability and Revenue products. - Will be responsible for the Monthly assigned Sales targets for LAP business - Responsible for business origination from branch channel and Open Market - Prior Sales exposure in Assets product is a must. - Job requires good communication and relationship skills. - Job entails understanding of basic financial terminology and application - Balance Sheet, P&L - Orientation towards sales as well as customer service. - Branch Channel handling experiences
SPMKOL1344
Azure Synapse Analyst
Understand the business requirements for analytics and data interpretation • Understands requirements and is involved in the discussions relating to technical and functional design of the sprint/ module/project • Design and implement end-to-end data solutions (storage, integration, processing, and visualization) in Azure. • Understanding & Experience in Azure Synapse Analytics (formerly SQL DW) is must. • Used various sources to ingest data into Azure Data Factory ,Azure Data Lake Storage (ADLS) such as SQL Server, Excel, Oracle, SQL Azure etc. • Extract data from one database and load it into another • Build data architecture for ingestion, processing, and surfacing of data for large-scale applications • Use many different scripting languages, understanding the nuances and benefits of each, to combine systems • Research and discover new methods to acquire data, and new applications for existing data • Work with other members of the data team, including data architects, data analysts, and data scientists • Prepare data sets for analysis and interpretation • Perform statistical analysis and fine-tuning using test results • Create libraries and extend the existing frameworks • Create design documents basi
SPMMUM1343
Lead - API Integration
JD: 8- 10 years of experience with an API management / gateway software like Apigee or IBM API Connect, Kong Enterprise, MuleSoft ESB, or equivalent with the knowledge of API mashups, analytics, developer networks, monetization models and security Working knowledge in IBM API Management in implementing REST API, SOAP APIs, Plans, and Security Policies. 2 to 4 years of know-how in implementing security and identity protocols such as OpenID, TLS, OAuth, SAML, SSO, PKI (encryption and key management), REST Knowledge in API design and implementation and system integration using APIs Experience of developing and supporting scalable products for a large user base Should be from banking domain Functional Responsibilities Collaborate with sector LOB API functional architects in defining the technical API roadmap, strategy and solution, evolution to API enabled services Help establish API organizations, API development methodology, and selection of API technology components including API gateway Lead or assist in responding to API Platform enhancement requests / API pattern and recipe extensions Enable policy-as-code automation via Open Policy Agent based interface definition linting Partner with Clients to gather Technical requirements Lead API design driven by Business requirements Lead a team of API developers in delivering large and complex API solutions Manage project, client and vendor relationships, team, finances Participate in thought leadership and vendor relationships
SPMMUM1342
Software Engineer- API Developer
Job Description: • Strong enterprise architecture data skills. Exposure to application integrations, API architecture and Cloud - AWS • Experience of 2-4yrs in Software Engineering and Architecture. Career growth from developer to designing and architecting API platforms in cloud preferably AWS. • Ability to connect dots, conceptualise and design API architecture from strategic and big picture perspective • Ability to understand, discuss and question business requirements, current solutions critically • Strong engineering skills in SQL, .Net based api development • Exposure to application integrations, API microservices architecture and Cloud • Strong negotiation skills - design considerations, tools selection, technology conviction, • prioritisation of features, meeting delivery timelines, influencing business stakeholders, challenging teams • High on ownership and accountability • Comfortable with change, initial hiccups and small failures • Experience with designing and implementing API based platforms and architecture for similar scale and domain organizations
SPMMUM1341
Lead - Leadership Development
1) Lead Leadership Development partnership with business stakeholders – need identification, program delivery, annual plan and review 2) Design & deliver future fit programs (in-house /external support) 3) Design Leadership Development Program architecture a. Consult with HR & business leaders & other key stakeholders to perform periodic learning needs analysis. b. Basis organizational learning needs, define right programs and help deliver solutions to build managerial & leadership capability c. Recommend Enterprise level behavioural learning and development interventions basis the organization’s current & future needs d. Responsible for setting clear points of goal progress evaluation and able to demonstrate the degree of success achieved via strong governance and program management. e. Create individual project management and communication plan for each learning intervention in Leadership Development Programs f. Partner with Talent Management team to ensure integration with other core talent programs 4) Develop and manage network of University Relationships & other external partners to ensure quality and timely delivery of learning 5) Facilitate of Leadership Development Programs
SPLKOL1340
Team Leader- Artificial Intelligence
Provide technical guidance to data engineering, data analytics, and/or data science teams. • Supervise data projects, ensuring they are delivered on time, within scope, and within budget. • Define project objectives, scope, and deliverables in collaboration with stakeholders. • Foster a collaborative and productive work environment, providing guidance, mentorship, and performance feedback. • Develop and implement technical strategies for data projects, ensuring alignment with business goals and objectives. • Co-work with Enterprise Architecture team to evaluate and select appropriate data technologies and tools for projects. • Oversee data acquisition, data cleansing, data transformation, and data integration activities. • Ensure data pipelines are reliable, scalable, and meet data quality standards. • Manage data analysis activities, including exploratory data analysis, statistical analysis, and data visualization. • Serve as a technical point of contact for project stakeholders, providing regular updates on technical aspects of project progress and status. • Ensure effective technical communication and collaboration among project teams and stakeholders. • Establish and enforce technical quality assurance processes, ensuring data accuracy, reliability, and compliance with data governance policies. • Enforce data privacy and security protocols. • Ensure the creation and maintenance of detailed technical project documentation, including technical specifications, architecture diagrams, and technical implementation plans. • Provide technical reporting on project performance • Stay current with industry trends and emerging technologies related to data management and analysis. • Plan and schedule project timelines and milestones using appropriate tools. • Develop and deliver progress reports, proposals, requirements documentation, and presentations. • Proactively manage changes in project scope, identify the risk, and devise contingency plans. • Define project success criteria and involved stakeholders throughout the project life cycle.
SPHCHE1339
Branch Manager- Chennai
The purpose of this job is to manage a team of Agency Managers, ensure advisor recruitment as per plan, and assist the Branch Head to make the branch a profit centre and to achieve annual business targets. Accountability Supporting Actions Ensure performance of assigned Agency Managers with respect to recruitment of Advisors & achievement of business targets. 1. Recruit quality resource 2. Ensure performance standards of recruitment , activisation , policies & premium are met by the assigned agency managers 3. Maintain the profitability: Of the advisor Of the Branch. 4. Keep track on Advisors Contest and Clubs 5. Keep track on various training needs. 6. Sharing good sales practices. 7. Provide support to AM by participating in sales/recruitment. 8. Be responsible for the market conduct of the assigned agency managers and the advisors in their team 9. Maintain the Sales Report on Introduction and Issued Business 10. Develop the Agency Manager’s (goal sheets). 11. Carry out goal setting exercise with his team enabling the FLS team to deliver the expected productivity & subsequently leading the team to progress to next progression level. Manage persistency and business health for the allotted branch so that functional goals are achieved. 1. Manage sales force attrition as per bench mark. 2. Maintain quality of business for better persistency. Relationship Management (Internal & External) to drive performance. 1. Maintain healthy & cordial relation with team of Agency Managers as well as all concerned departments. 2. Maintain one to one contact with all advisors. 3. Ensure reaching of communication to the advisors of his team about new product, schemes, clubs, etc. (using FLS as key point of contact). 4. Visit top advisors in regular intervals. Drive local sales promotion effort for to support team members in achieving business targets 1. Anticipate sales promotion opportunities in the area of operation and devise innovative promotional activity. 2. Driving various contests Ensure Risk Management as per company policy. 1. Carrying out the business activities as per the compliance & regulatory environment. 2. Ensure (by doing basic screening & basic sanity checks) the applications that healthy business is introduced in the system. 3. Be responsible for the market conduct of the assigned agency managers and the advisors in their team Manage administrative responsibilities of the branch in the absence of the Branch Head. 1. Assist the Branch Head in carrying out the branch administrative responsibilities / in the absence of Branch Head 2. Monitor operational costs 3. Facilitate in resolving any people or client related issues. Team Management 1. Ensure through continuous on the job training, skill enhancement of team 2. Mentor, supervise and coach the team. 3. Provide for on the job as well as classroom training for skill enhancement 4. Ensure periodic job rotation to give a higher exposure to the team members on all aspects.
SPMMUM1338
PMO - Information Techology
Responsible for end to end Project Management & Project Governance thereby ensuring project delivery as per the expected timelines along with meeting the end objectives of the Project customer. 1. Responsible for the definition & maintenance of project management standards and process 2. Support the successful delivery of projects undertaken by the organization through effective facilitation, tracking and reporting 3. Assist by advising stakeholders and teams on the best use of project management disciplines and approaches and act as a first point of contact for any project management queries within the organization Project Governance 1. Responsible for the establishment and management of a project methodology incorporating structures, standards, processes, documentation and reporting which is agile, fits the needs of the project and puts emphasis on the quality of decision making and timely project delivery. 2. Establishes and manages processes supporting the Project Steering Committee, streamlining communications between IT Project Managers and project sponsors and empowering the committee to engage in meaningful and efficient debate of priorities and resource availability. 3. Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete 4. Maintain and update the project management framework and disciplines necessary to support a PMO Stakeholder Management 1. Assist and advise Project Sponsors, BSG (BA) Team and Application teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment 2. Develop positive relationships with Project Sponsors, Innovation Managers, and teams to enable the PMO to provide support including facilitation, tracking and reporting on projects, and training 3. Support IT Project Manager managing resource allocation, including adjustments based on emerging business or technical opportunities and challenges 4. Assist with establishing PMO stakeholder management plan and implementation of the communication framework 5. Act as a reference point for PMO queries and information and an advocate for best practices in project management 6. Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels 7. Manage internal assignment of projects among PMO resources thereby ensuring merit based attention and priority is given to respective projects Member/Market 1. Participates in the development of Projects that may consist of a variety of innovation challenges including brand-led innovation, new business creation, new products, and strategic whitespace development. 2. Understand the deliverables of internal and external PMO stakeholders and contribute to success through cooperative and collegial processes 3. Contributes to the formulation of approved business plans, operating plans, budgets and capital expenditure requests in line with organizational strategic goals and objectives Financial & Risk Management 1. Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects 2. Monitor Project overhead and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances. 3. Contributes to overall organizational profitability by monitoring all areas of Project expenditure and reporting on performance against variations. 4. Assist IT Project Managers incorporate strategies for cost efficiencies within their business case and project design 5. Identify and Monitor project risks & issues to ensure that appropriate risk mitigation actions/plans are in place Communication Management 1. Contributes to the flow of communication within the team, by actively participating in team meetings 2. Prepares and submits reports as required by the IT Project Manager. 3. Ensures familiarity and compliance with all organizational policies and processes
SPHMUM1337
HR Head - BFSI - BPO
Put the organisation’s talent and human resources strategy into action Provide guidance and assistance to HR generalists, management, and other personnel as needed Supervise the hiring process for qualified job candidates, particularly for managerial, specialised, and expert positions Work with division managers to determine the qualifications and abilities needed for open positions Review policies and processes to ensure compliance with federal, state, and local employment laws, regulations Handle disciplinary proceedings, terminations, and investigations involving employees Determine and recommend changes to internal standards of conduct, such as team restructuring and morale boosting Provide clarity and connectivity for employees, so that their responsibilities fit the overall corporate strategy Championing the onboarding process by ensuring that it is high-quality and current Establish and implement orientation and training programmes to help with recruitment efforts and to get employees equipped for their duties
SPMMUM1336
Enterprise Architect
Job Description :- Looking for a resource with minimum experience of 5-6 years in IT application development, cloud with Team leader/Project management/Stakeholder Management skillsets and expertise on MS Excel, PowerPoint tools. Tech Consultant/Advisor to Leadership: Manage the entire technology landscape of the IT and Business • Contribute and manage the base reference enterprise architecture in accordance with the current technology footprint and future requirements • To participate and validate business technology solution proposals and architecture to business requirements • To review and audit architectural compliance of deployed technology projects • Awareness on Application development, Agile/SDLC methodologies • Knowledge on TOGAF, Zachman frameworks, Architecture Design patterns, Integration platforms • Knowledge on Cloud (AWS/GCP/Azure), Financial Services/Insurance industry • Expertness on MS Excel, PowerPoint tools • Validate the infrastructure requirements to meet the scalability and robustness of the solution required by business • Interest to drive projects based on new technologies such as AI/ML/Blockchain/Cloud/Data Analytics/AR-VR. • Resource will be also trained on Architecture development tool to create Application technology architecture assets whenever required Project/Product Management: Monitor and Supervise execution of all projects to keep track of business needs. • Regularly Organise and conduct project team meetings to discuss plan, progress, issues etc. • Categorise projects and decide on the project priority in consultation with business users • Review and analyse breakdown incidents, RCA and propose new solutions for implementation.
SPMMUM1335
Digital Product Manager
Job Location – Thane Education Qualification – Engineering in Computer Science / IT (pref not mandatory) MBA Work Experience – Preferably with Life Insurance Company or General Insurance Insurance background mandatory Skillset – Product Development Problem Solving Digital Application / Mobile Application UI / UX understanding Customer Onboarding Digital Products Product Development Google Analytics Experience to Tools – 1. Jira 2. Excel 3. Balasamiq Certifications (good to have) – CSPO Certified Product Manager UI / UX Google Analytics Job Location – Thane Education Qualification – Engineering in Computer Science / IT (pref not mandatory) MBA Work Experience – Preferably with Life Insurance Company or General Insurance Insurance background mandatory Skillset – Product Development Problem Solving Digital Application / Mobile Application UI / UX understanding Customer Onboarding Digital Products Product Development Google Analytics Experience to Tools – 1. Jira 2. Excel 3. Balasamiq Certifications (good to have) – CSPO Certified Product Manager UI / UX Google Analytics Job Location – Thane Education Qualification – Engineering in Computer Science / IT (pref not mandatory) MBA Work Experience – Preferably with Life Insurance Company or General Insurance Insurance background mandatory Skillset – Product Development Problem Solving Digital Application / Mobile Application UI / UX understanding Customer Onboarding Digital Products Product Development Google Analytics Experience to Tools – 1. Jira 2. Excel 3. Balasamiq Certifications (good to have) – CSPO Certified Product Manager UI / UX Google Analytics
SPMMUM1334
Branch Manger- DSF
Job Purpose To lead the assigned branch by effective planning & management of resources and ensuring achievement of agreed business targets through effective sales strategies to help the branch lead in terms of market share and brand equity in a cost effective manner. Major Challenges: - Plan sales strategies and achieve branch business targets in terms of number of agents productivity new premium persistency of business - Promote productivity of the field force through effective people management. - Ensuring persistency of the business in order to ensure enhance business goals - Inculcate a culture of financial discipline in the branch to have well control on revenue - Ensure 100 % compliance in order to smooth running of the operation and enhance the productivity in the assigned branch. - Drive sales promotional activities in order to achieve the business numbers. - Recommend product and process improvement to the company to enhance efficiencies and customer satisfaction. - Ensure effective administration of the branch to sustain smooth functioning and operations in a cost effective way.
SPMMUM1333
BDM & SBDM Group Business
Job Purpose This position would be responsible for ensuring the desired business objectives across the territory assigned for the offerings of group benefits comprising of GTL, EDLI , voluntary , FSG , Affinity and creditor. The role also ensures effective engagement with the partners concerned and building of the relationships with them. 2) Dimensions What are the areas (in quantitative terms) the job has an impact on? Dimension Remarks 1. Targets for the vertical Procurement of @Rs. 6 Crore in group benefits business for the territory assigned Achieve the said targets that will aid in achievement of overall group business targets and overall targets for BSLI as well 2. Partner engagement & activity To look at building the quality of the engagement with the partners assigned and an overall aim of increasing the quote activity by 20 % Managing the various people across the partners and managing the relationship daily given the dynamics of the business. 3. Direct Accounts To overall look at the contribution of policies sourced at 15 % as part of the overall policies sourced. Make a focused effort to improve the dependence on the brokers by building on the direct account’s portfolio. 4. New relationships acquired To look at 20 new relationships being acquired through the year A focused plan to increase the new relationships to be acquired.
SPMMUM1332
Sales Coach- Training
Deliver sales training programs and field coaching to Front line managers and Insurance agents. 1. Deliver comprehensive sales training programs to enhance selling skills, product knowledge & customer engagement activities of insurance professionals 2. Provide practical sales techniques, strategies, and objection handling skills to improve sales performance. 3. Monitor the performance of all new front-line sellers and identify areas of improvement. 4. Doing field coaching by going out in the field, doing demo and observation call for Sales and Recruitment calls. 5. Utilize coaching methodologies to assess individual needs, provide feedback, and offer personalized guidance to enhance sales skills and productivity 6. Play critical roles during important events (e.g. new product & fund launches, regulatory changes, etc). Task involves organizing and executing the launch plans, creating awareness with speed & accuracy. Assess training needs and evaluate effectiveness 1. Conduct ongoing assessments to identify skill gaps and training needs within the sales team. 2. Measure the effectiveness of training programs through assessments, evaluations, and performance metrics. 3. Analyze sales performance data to identify areas for improvement and provide targeted coaching to individual FLS. 4. Collaborate with Branch managers / RMs to develop action plans and implement performance improvement strategies. 5. Monitor and track progress of FLS & Sales agents, providing ongoing support, guidance, and motivation. 6. Create a measurable impact in-terms of FLS and agents productivity. Influential Skills and keen to develop self and team: 1. Develop a relationship with the FLS and sales stakeholder that males it easy to communicate their ideas and issues they are facing. 2. Stay abreast of industry developments, market trends, and competitor strategies to enhance training content and methodologies. 3. Continuously update product knowledge and sales techniques to ensure the delivery of relevant and impactful training programs. Requirements 1. Preferably Post graduate - Business, Marketing, or a related field. 2. Proven experience as a sales trainer or sales coach, preferably in the Insurance industry. 2-3 year of hard-core Sales experience is preferred. 3. In-depth knowledge of insurance products, sales techniques, and customer relationship management. 4. Strong presentation, facilitation, and communication skills. 5. Ability to create engaging and interactive training materials. 6. Excellent coaching and mentoring abilities, with a track record of driving sales performance improvement. 7. Analytical skills to assess training needs and evaluate training effectiveness. 8. Proficient in using MS Office, learning management systems, and multimedia tools. 9. High level of enthusiasm, self-motivation, and ability to work independently and as part of a team.
SPMMUM1331
Project Manager - CBS Testing
Key Deliverables 1. Define and implement (and subsequently monitor) systems/ processes for the Franchisee network 2. Define project scope, goals and deliverables that support business goals in collaboration with senior management 3. Develop full-scale project plans and associated communications documents 4. Direct or manage project development from beginning to end 5. Proactively manage changes in project scope, identify potential crises and devise contingency plans 6. Develop and deliver progress report, proposal, requirements documentation and presentations 7. Coordination with relevant departments (front and back offices) 8. Delegate tasks and responsibilities to appropriate personnel 9. Plan and schedule project timelines and milestones using appropriate tools 10. Periodic reporting to Top Management Team
SPMMUM1330
Data Engineer- Python
Data Engineer- Python Job description Strong AWS Data Engineering skills. Exposure to SSIS/SSRS/SSAS will be an advantage. Handson experience working with S3/Redshift/Glue/EMR/RDS/Athena/ Aurora. Strong development skills and experience coding with SQL/Pyspark/ Python. High on ownership and accountability. Comfortable with change, initial hiccups and small failures. Experience with understanding designs, creating low level designs, unit test cases, unit testing and assisting with Integration and User acceptance testing. Experience of 2-3yrs with AWS Data technologies.
SPMKOL1329
Sales Executive- Kolkata
Develop new customers by promoting ways of acquisition of Customers with Product line, Fire Retardant, Process Chemicals for plywood, paints, coatings, Automobile, Electrical, Construction etc. Identify and pursue new customer business opportunities to expand product portfolios. Focus on customer’s process of manufacturing and application of our products enabling supporting customers coordination with R&D. Handle commercial issues starting from making presentations to the customer to secure the business on B2B sales and Channel. Conduct market research to understand the requirement about new products as well as technology. Plan, prepare and present marketing reports. Experience managing multiple projects and customers. Strong organizational, Business communication, and customer service skills.
SPM1328
Cluster Head- West
Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sun life Insurance. To ensure all the pre and post-sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Key Challenges for the role – • Market Volatility as BSLI predominantly sell unit linked policies and traditional policies. • High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key. • Balancing between the process requirement and expectations of the Channel partners • Responsibilities : - Handling the responsibility for Business Target achievement of the circle - Building relationship with key Bank Stakeholders and driving partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. - Ensuring Circle/Cluster visits to optimize performance and enhance relationship. - Driving sales and achieving targets through the bank branches - Providing inputs to the Regional Acquisition Head and making plans for achievement in order to support and contribute to Bank Strategy. - The Bank is the key customer of the Business Manager and he has to engage an open and trusting relationship with the Branch Managers/officers/staff - Activating & Penetrating branches for Liability Sales 4) Principal Accountabilities Accountability Supporting Actions Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company 1. Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank) 2. Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH 1. Aggressively downloading all the RnR activities running by the organization. 2. Create Innovative ways to have Branch Activities to increase the customer penetration Executes smooth function of the sales and other processes in order to maximise business potential. 1. Communicate any process change or change in any rules and regulations by the help of different training module. 2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks Relation Ship Management: Open Architecture 1. To Handle Bank customers requirements with the best services and products ranges 2. To be equipped with insurance and Bank Products knowledge to manage the relationship at all the levels to have the desire out-puts. Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line 1. Identify innovative methods working with the relationship to enhance penetration of the database 2. FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused 3. Ensure Product Mix - Trad 50% : ULIP 40% : Term 10% 4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in- depth understanding of Channel needs 5. Identify training needs for the in-house and channel partner team Execute the right method of business acquisition in order get the profitable mix for the organization 1. Scrutinise the business on regular basis and give the relevant information to superiors 2. Interact with the customers through welcome calls Achieve Persistency targets as per the company norms so that renewals take place on time 1. Communicate with customers and 2. resolve queries as and when required to ensure that renewal takes place on time
SPHMUM1327
Tele MER - Underwriting
Medical professional - Fresher or 1-2 year of experience in Tele and Video MER. Doctor is required to do Tele calling/video calling in English /Hindi language. Medical Risk assessment, creating medical examination report and take records of the same in the prescribed format. Refer proposal for further medical Underwriting if required. • Strong communication skill, inter departmental coordination skills, sharp and on the spot thinking, proactive approach • Do cursory/sanity check before submission of transcript. Advanced Knowledge of medical terminology, anatomy, physiology, Disease sign and symptoms, medications and laboratory values is a must. Knowledge of vernacular language, ICD coding is added advantage. • Advance MS Office skills will be an added advantage Audits: Internal Must be familiar with Call center software like ACS/Video Calling solutions • Work closely with Underwriting, Operations, Internal Claims team.
SPHMUM1326
Claims- Mumbai (JB 11)
1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) The role is responsible for settlement of all claims for assigned verticals & to either process or repudiate as per set guidelines and close within defined TAT. Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Processing & Monitoring of Indemnity and Fixed Benefit Claims 1. Monitor Claims transactions, authority limits, TATs 2. Appropriate & timely resolution of escalations 3. Monitor Claims Team Performance metrics 4. Measure Claims decisions: Quality & TAT 5. Retrospective Claims Quality Analysis 6. Analyzing claims trends across various channels and providing feedback and recommendations to claims and underwriting via calling Intelligence Address queries / complaints 1. Address queries from Customers, Intermediaries, Sales, other departments within defined TAT 2. Respond to Claims queries coming from the Company, Audit Training / BCP / Risk, Review, MIS / Compliance Recommend empowerment for Claims Officers 3. Audit 4. Training Facilitate training: Self, Claims officers & non-medical resources 1. Acquire required technical qualification and training. 2. Update and provide guidance to the New Joinees about the Internal as well as external processes Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Processing & Monitoring of Indemnity and Fixed Benefit Claims 1. Monitor Claims transactions, authority limits, TATs 2. Appropriate & timely resolution of escalations 3. Monitor Claims Team Performance metrics 4. Measure Claims decisions: Quality & TAT 5. Retrospective Claims Quality Analysis 6. Analyzing claims trends across various channels and providing feedback and recommendations to claims and underwriting via calling Intelligence Address queries / complaints 1. Address queries from Customers, Intermediaries, Sales, other departments within defined TAT 2. Respond to Claims queries coming from the Company, Audit Training / BCP / Risk, Review, MIS / Compliance Recommend empowerment for Claims Officers 3. Audit 4. Training Facilitate training: Self, Claims officers & non-medical resources 1. Acquire required technical qualification and training. 2. Update and provide guidance to the New Joinees about the Internal as well as external processes. Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Processing & Monitoring of Indemnity and Fixed Benefit Claims 1. Monitor Claims transactions, authority limits, TATs 2. Appropriate & timely resolution of escalations 3. Monitor Claims Team Performance metrics 4. Measure Claims decisions: Quality & TAT 5. Retrospective Claims Quality Analysis 6. Analyzing claims trends across various channels and providing feedback and recommendations to claims and underwriting via calling Intelligence Address queries / complaints 1. Address queries from Customers, Intermediaries, Sales, other departments within defined TAT 2. Respond to Claims queries coming from the Company, Audit Training / BCP / Risk, Review, MIS / Compliance Recommend empowerment for Claims Officers 3. Audit 4. Training Facilitate training: Self, Claims officers & non-medical resources 1. Acquire required technical qualification and training. 2. Update and provide guidance to the New Joinees about the Internal as well as external processes
SPM1325
Sernior Executive/ Deputy Manager - Partnership
About Company The Company offers complete range of general insurance products ranging from Motor, Health, Travel, Home and Personal Accident in the retail space and customized products like Property, Marine and Liability Insurance in the corporate space We are seeking highly motivated and talented individuals to be associated with us in our Journey and support in achieving our goals and objectives. Key Roles & Responsibilities a. Assisting partners to enhance sales and relation b. Delivery Training at channel partner c. Assisting partner in delivering the values in d. Deliver sales Target assigned to him Key Requirements – Education & Certificates • Graduate/Post graduate. Experience in Sales and Marketing • Expert skills on MS office • Health Insurance domain knowledge Key Requirements - Experience &Skills • Understanding of renewal business • Flair to drive sales renewals
SPMMUM1324
Project Manager - IT
1.Define and implement (and subsequently monitor) systems/ processes for the Franchisee network 2. Define project scope, goals and deliverables that support business goals in collaboration with senior management 3. Develop full-scale project plans and associated communications documents 4. Direct or manage project development from beginning to end 5. Proactively manage changes in project scope, identify potential crises and devise contingency plans 6. Develop and deliver progress report, proposal, requirements documentation and presentations 7. Coordination with relevant departments (front and back offices) 8. Delegate tasks and responsibilities to appropriate personnel 9. Plan and schedule project timelines and milestones using appropriate tools 10. Periodic reporting to Top Management Team
SPMMUM1323
Technical Research Analyst
• Stay updated on the latest technology developments across various sectors, with a strong focus on AI, storage, cloud computing, and data security. • Collect, interpret, and document complex research information to provide actionable insights. • Collaborate with cross-functional teams to drive the transformation of our IT strategy, aligning it with emerging technologies and industry best practices. • Assess the feasibility and potential impact of adopting new technologies in our organization, including cost and data management considerations. • Monitor and analyse competitors' technology strategies and innovations, identifying opportunities and threats. • Utilize financial domain knowledge (if applicable) to enhance technology research and strategy, providing a competitive advantage. • Apply strong analytical and problem-solving skills to address complex technology challenges and recommend effective solutions. • Communicate research findings, insights, and recommendations effectively to both technical and non-technical stakeholders through reports, presentations, and discussions
SPMPUN1322
PL/SQL Developer
Experienced in the Development and support of Java Web Applications and services as specified by our business partners Exposure to powerhouse or any other 4GL language, core Java is an added advantage Be the go-to expert for Oracle and PL/SQL Participate in coding and enhancements Tune, script, and extract, transform, and load Support daily business operations related systems Run systems manually (test files, re-runs, ) for exception cases Development and support Applications and services as specified by our business partners May serve as technical project lead Use research, proof of concept, spike testing, to drive technology roadmap and make technology recommendations
SPMIND1321
Branch Sales Manager
- Manage Home Loans sales in given region and act as a productive resource by meeting targets. - Source new business from walk in customers and through cold calling in open market. - Guide clients for obtaining loan and documentation. - Follow up with customers for loan queries. - Maintain good relationship with DSA and ensure customer satisfaction. - Exploring new areas and ways to achieve productivity. - Prepare and maintain MIS report. - Flexible for traveling across the designated location. Required Skills: 1. Should possess good communication skills. 2. Should be customer oriented. 3. Should be confident & with positive approach 4. Should be experience in Home Loans sales 5. Should be aware of local market knowledge
SPM1320
Sales Manager - DST
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Achieve growth and hit sales targets by successfully managing the sales team. • Engaging with Relevant Authorities and Departments for Case Approvals. Escalating the Case Wherever required. • Engaging with Credit, Operations & Client for Effective & Smooth Case Closure. • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs • Present sales, revenue and expenses reports and realistic forecasts to the management team • Identify emerging markets and market shifts while being fully aware of new products and competition status • Collections from Overdue Customers • Meeting Monthly, Quarterly and Annual Targets Assigned. Management of Channel Partners and other External Stakeholders. Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 5years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPM1319
Sales Manager - DSA
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Generate Home Loan leads from DSA and through different channels. • Build a DSA Network in the assigned territory. • Lead and drive team for business outcomes • Maintain productive relationships with channel partners and customers Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 4years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPMMUM1318
Branch Credit Manager
Company Name: Hero Housing Finance Position: Branch Credit Manager Location: Baramati, Maharastra Job Profile: • Credit appraisal of loans as per the credit policy of the company. Must have experience in Credit Underwriting. • Discussion with the customers and checking their loan requirements. • PD with customers at residence and business premise for assessing income. • Maintaining current knowledge of market conditions and company lending guidelines. • Managing turnaround time and file quality of the respective locations. • Understanding of Property related knowledge (like legal title and market value of the property) • Vendor Management
SPMBAN1317
Sales Manager-Home Loans
Responsibilities: • Manage a team of sales executives to achieve sales targets for home loan products. • Develop and implement effective sales strategies to drive business growth. • Build and maintain strong relationships with customers and channel partners. • Provide coaching and guidance to sales executives to improve their performance. • Conduct regular performance reviews and provide feedback to team members. • Identify new business opportunities and develop plans to capitalize on them. • Ensure compliance with company policies and procedures, as well as regulatory requirements. • Monitor market trends and competitor activity, and provide insights and recommendations to the senior management team. • Work closely with other departments, such as marketing and operations, to ensure smooth execution of sales strategies.
SPLMUM1316
Lead Application Support - Payments
Techno-Functional resource, Strong expertise in payments domain in banking • Provide online application, product configuration and batch support • Publish daily readiness report to stakeholders • Analyze issues received by incident management portal and provide clarification, solution and workarounds for them • Provide support to business queries including incident tracking and triaging • Communicating ticketing issues and upcoming production outage notifications to operations management leadership and respective groups • Coordinating with third party vendors and other application owners as and when needed • Operational checks (Daily/Weekly/Monthly) as per the IT process guidelines • Publish weekly/Monthly/Ad-hoc reports as per business need • Provide environment support including environment monitoring, deploying fixes, enhancements, sanity test and batch support • Perform release and change management services to cover defect management, prepare release deliverables related documentation, data fixes for workarounds • Support admin activities like status reporting and metrics generation for stakeholders • Support application audit, disaster recovery testing and Pen testing activities • RCA on production issues and plan for permanent fixes • Adhere to SLA’s and deliver projects on agreed timeline • Experience in handling onshore stakeholders • Identifying vulnerability and involve in patching activities • Involve in documentation and compliance activities Hands on DC -DR drill of applications
SPMMUM1315
Full Stack Developer (4 - 6.5 Years)
KEY RESPONSIBILITIES i. Analyse, design and program application system of moderate complexity and scale ii. Conduct data analysis and prepare logical database structure iii. To mentor and coach junior resources iv. Assume maintenance responsibility of existing systems v. Participate in Peer reviews to ensure that programs written comply with approved specifications and standards vi. Assume responsibility for a) the preparation of software documentation and user manuals and b) the testing and correction of programs vii. Communicate effectively with the project team viii. Perform any other related functions to be assigned by the Project Manager. ix. Carry out such acts as shall be required for the proper fulfilling of duties listed under items (i) to (viii) above.
SPHMUM1314
Data Project Lead
ABSLI is building a culture of data-driven insight and innovation. If you are ready to use your creativity and results-oriented critical thinking to meet complex challenges and develop new strategies for acquiring, analysing, modelling and storing data, apply for our data architect opening. We are looking for someone to guide our company into the future and utilize the latest technology and information management methodologies to meet our requirements for effective logical data modelling, metadata management and database warehouse domains. As the Data Architect, s\he will work closely with the product owners, technical delivery team and solution architects from internal / partner organisations to ensure we meet our data driven vision. It will be the responsibility of this role to drive the data roadmap and ensure proposed solutions align to the roadmap, principles, and policies engaging and collaborating with Enterprise, Domain and Solution Architects.
SPMPUN1313
Sales Manager - DSA for HHFL
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Generate Home Loan leads from DSA and through different channels. • Build a DSA Network in the assigned territory. • Lead and drive team for business outcomes • Maintain productive relationships with channel partners and customers Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 4years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPM1312
Sales Manager - DSA (Thane)
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Generate Home Loan leads from DSA and through different channels. • Build a DSA Network in the assigned territory. • Lead and drive team for business outcomes • Maintain productive relationships with channel partners and customers Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 4years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPH1311
Branch Credit Manager - Baramati
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Credit appraisal of loans as per the credit policy of the company. Must have experience in Credit Underwriting. • Discussion with the customers and checking their loan requirements. • PD with customers at residence and business premise for assessing income. • Maintaining current knowledge of market conditions and company lending guidelines. • Managing turnaround time and file quality of the respective locations. • Understanding of Property related knowledge (like legal title and market value of the property) • Vendor Management Job Requirements: • Must have experience in Credit Underwriting (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 6-8years in Home Loan & LAP. • Any graduate or Post graduate.
SPHPUN1310
Investment backoffice cashflow
PURPOSE Responsible for daily cash settlement, fund accounting of traditional funds and financial reporting of investment transactions Responsible for investment operations including system and process setups for investment back office function Derivative cash flows, counterparty coordination and margin management Cash Settlement Arrangement of funds for fund requirement from various teams RTGS preparation and accounting system Liaising with custody and bank for smooth fund transfer Preparation of fund wise cashflow and update in SAP Holding recon with custody Bank reconciliation of investment bank accounts Weekly Bank balance review Expense allocation, Custody bill booking, provisioning of FMC & other cashflow related day to day activities Oversee daily processes and ensure daily closures, managing escalations and resolving issues if any Overview trade settlement and handle exceptions, if any including coordination with custodian and banks Ensure monitoring & strengthening systems, policies & processes relating to investment function Fund accounting, financial reporting & internal management reporting Ensure fund accounting for all investment transactions, timely submission of the investment schedules and relevant data to financial reporting team and auditors Preparing monthly MIS for CFO review Provide functional MIS requirements for investment committee, risk management committee and audit committee on quarterly basis Derivatives related activities Daily FRA margin management and accounting in SAP FRA cashflow preparation & update in SAP Liaising with Actuarial team and Investment Front Office for smooth execution FRA transaction Co-ordinating with counterparties for FRA deal execution and cash settlement Preparation of monthly FRA dashboard & quarterly MIS
SPLMUM1309
Compensation & Benefits
Strategic • Develop and administer the total reward strategy (Fixed + Short term Incentives + Long term Incentives + Benefits + Annual Compensation Review/ Increments) • Support Annual Budget Planning and monthly reviews. • Support the design & development of competitive reward & recognition policies • Ensure compliance to statutory requirements • Ensuring Internal equity in Compensation & Benefits and driving market benchmarking for external equity analysis and re-alignment Compensation & Benefits • Design & implement the compensation & benefits plan and policies for the organization. • Support employee retention through the compensation strategy • Recommend changes during the remuneration revision exercise • Manage compensation fitments for new hire offers in partnership with the recruitment team • Design and administer the company variable pay and other incentive plans including deferred incentives • Drive benefits administration such as Group Health Insurance Policy, etc • Ensure timely Bonus, Variable Pay pay-outs. • Manpower Budget and Planning. • Participate in compensation surveys for benchmarking company positions Payroll Management • Ensure payroll is processed in an accurate, compliant and timely manner for Management Employee across Pan India, & Dubai. • Monitoring Monthly Payroll & Full & Final Settlements Input for Management Employee and Dubai. • Handling Internal (Employees) & External (Payroll Vendor/ Auditors / Govt.) Stakeholders • Following SOP for Payroll process, managing Payroll Audits • Monitoring Payroll Variance Report & Manpower Cost Budget on Monthly Basis • Effective Employee Query management • Manage and implement annual pay review process accurately and within budget constraints • Timely Co-ordination with Finance on Accounting Principles (PF/ ESI/ LWF/ IT/ PF Payment, AP, AR, Cash Flow, JV Accounting, Balance Sheet & P&L) • Guiding employees on IT Declaration & proof submission within pre-defined timeline • Compliance with statutory reporting and filing requirements • Preparation and management of compensation data accurately • Preparation or various reports to Top management as per requirement HR Audit and Risk Management • Participate in the HR audit process & ensure all relevant data is provided to the auditors in a timely manner • Review audit reports and ensure necessary steps are taken to address the audit related observations • Maintain the HR Risk register, including risk mitigation plans. Ensure regular review of the plans and adherence to the same MIS reports & analytics • Support all corporate requirements with relevant reports and data for employee related information • Establish regional HR formats on data collation • Analyze various employee issues e.g. attrition analysis, Productivity Analysis, etc. Employee Benefits: • Managing Group Mediclaim, Group Parental, Group Term Life and Group Personal Accidental policy. HR Operations • Manage HR operations throughout the employee life cycle – from onboarding to retirement • Drive key areas of work such as employee records management, attendance records, leave management, grievance management, HR MIS and analytics preparation, Developmental • Keep abreast of developments in the area • Participate in recruitment of appropriate talent in line with approvals for work area • Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning
SPM1308
Partnership - Health Agency
Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management
SPH1307
Partnership - Health Agency
Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management
SPH1306
Partnership - Health Agency
Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management Age- 35 years maximum Sales experience of Insurance banca, health agency, Broking agency, and partnership/broker management
SPMMUM1305
Application Owner (UW & Actuarial)
The Application Delivery Manager will be responsible for overseeing the delivery management of critical applications. The successful candidate will also lead the in-house development team, collaborate with business owners and program delivery teams, and work on improving processes and governance practices. Responsibility • Oversee the delivery management of critical applications • Lead the in-house development team and guide, train, and direct them to work on strategy projects • Collaborate with business owners, product owners, architects, and program delivery teams to build and deploy world-class applications • Manage the development and support integrations with partners and digital platforms • Ensure stakeholder alignment, governance, and delivery of application support, enhancements, and strategic projects • Stay up-to-date on emerging technology trends and make appropriate technology decisions • Solve delivery and development-related queries with internal team like infra, core IT, infosec, risk etc • Ensure compliance to coding and information security standards • Conduct industry benchmarking and monitor emerging technology and digital trends
SPMPUN1304
Vendor Payout - Deputy Manager
Purpose of the Job Accounts payable: Vendor and Employee claims payout. Deliverables (Maximum 5-6 key responsibilities) Major Challenges: • Paying the vendors and employee claims and ensuring the payment is received for the outstanding credit, generally responding to the employee and vendor queries as and when required. Ensuring the payment turnaround time including batch approval. • Manages accounting functions and ensuring compliance of statutory laws including maintenance of general ledger, accounts payable, vendor provisions, preparing balance sheet schedules for month/quarter end reviews. • Manages monthly closing of financial records, ensures accuracy of statements. • Recommends, develops, implements and maintains system improvement changes, procedures and policies, including accounts payable functions to ensure adherence to company guidelines. • Monitors the spending for adherence to the budget, highlight variances as necessary. Responding to the variance queries of MIS and budget team on Actual vs Actual and AOP vs Actual. • Provides accounting assistance to the line managers and to the reporting staff, responds to financial queries/concerns to meet the business needs. • Acts as a liaison between the company and externals to meet the information needs and to ensure that proper information is maintained and shared. • Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. addresses performance issues and makes recommendations for personnel actions. • Reconciling vendor and employee claim records. • Continuing to improve the payment process. • Attention to detail and data entry skills.
SPLMUM1303
Compensation & Benefits
Strategic • Develop and administer the total reward strategy (Fixed + Short term Incentives + Long term Incentives + Benefits + Annual Compensation Review/ Increments) • Support Annual Budget Planning and monthly reviews. • Support the design & development of competitive reward & recognition policies • Ensure compliance to statutory requirements • Ensuring Internal equity in Compensation & Benefits and driving market benchmarking for external equity analysis and re-alignment Compensation & Benefits • Design & implement the compensation & benefits plan and policies for the organization. • Support employee retention through the compensation strategy • Recommend changes during the remuneration revision exercise • Manage compensation fitments for new hire offers in partnership with the recruitment team • Design and administer the company variable pay and other incentive plans including deferred incentives • Drive benefits administration such as Group Health Insurance Policy, etc • Ensure timely Bonus, Variable Pay pay-outs. • Manpower Budget and Planning. • Participate in compensation surveys for benchmarking company positions
SPMMUM1302
Business Analyst - Treasury
. Requirements Gathering: The Business Analyst is responsible for gathering and documenting business and user requirements for business solutions, including functional and non-functional requirements. 2. Requirements Analysis: The Business Analyst is responsible for analyzing requirements to identify potential issues, gaps, and opportunities for improvement, and ensuring that requirements are complete, accurate, and feasible. 3. Design: The Business Analyst is responsible for working with teams including user interface design, process design, and system design, and ensuring that designs meet the needs of Functional departments and the business. 4. Prototyping: The Business Analyst is contributing for creating prototypes to demonstrate functionality, user experience, and design, and gather feedback from stakeholders. 5. Testing: The Business Analyst is responsible for developing and executing test cases and scripts, and nducting user acceptance testing to ensure that solutions meet the business and user requirements. 6. Documentation: The Business Analyst is responsible for creating and maintaining documentation for solutions, including functional specifications, use cases (if any), user stories, and other relevant documentation. 7. Training: The Business Analyst is responsible for providing training to users and stakeholders on new solutions, features, and functionality. Overall, the functional responsibilities of a Business Analyst in BSG involves gathering, analyzing, designing, prototyping, testing, documenting, and managing solutions, and ensuring that they meet the needs of Functional departments and the business. Additionally, the Business Analyst should have strong data analysis skills to identify trends and make data-driven decisions.
SPMCHE1301
Area Business Head - Micro LAP
• Meeting business and revenue budgets • Managing channel partners, generating business volumes, attending business leads and realizing builder tie-ups • Monthly reporting of proposals pending for processing and other issues • Handling market related work pertaining to deposit mobilization, appointing new brokers and liaison with the network • Tracking broker commissions for raised deposits through information from Accounts Incharge and assisting later in the same • Any other work given by Incumbent In-charge from time to time • High energy professional with strong selling skills. • Strong leadership, mentor and develop a direct team by, managing work allocation, training, problem resolution, performance evaluation, and building of an effective team dynamic. • Technical & functional expertise • A collaborative and flexible style, with a strong customer service outlook.
SPLPUN1300
Sales Manager - DST
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Achieve growth and hit sales targets by successfully managing the sales team. • Engaging with Relevant Authorities and Departments for Case Approvals. Escalating the Case Wherever required. • Engaging with Credit, Operations & Client for Effective & Smooth Case Closure. • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs • Present sales, revenue and expenses reports and realistic forecasts to the management team • Identify emerging markets and market shifts while being fully aware of new products and competition status • Collections from Overdue Customers • Meeting Monthly, Quarterly and Annual Targets Assigned. Management of Channel Partners and other External Stakeholders Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 5years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPLPUN1299
Sales Manager - DSA for HHFL
About the company: Hero Housing Finance Ltd. is a fully-owned subsidiary of Hero Fincorp, the best-in-class provider of financing solutions. HHFL will be an all-inclusive housing finance company providing hassle-free home loans pan India. Job Profile: • Generate Home Loan leads from DSA and through different channels. • Build a DSA Network in the assigned territory. • Lead and drive team for business outcomes • Maintain productive relationships with channel partners and customers Job Requirements: • Must have experience in sales (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 4years in Home Loan & LAP. • Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise • Any graduate or Post graduate.
SPHMUM1298
IT - Products Head
This incumbent is responsible for working closely with Product, Actuarial and all supporting functions in ensuring setting up of new products and day2 related features across front end and back end applications. The role is also responsible for leading all IT initiatives taken by Product and Actuarial in the space of Regulatory changes, Automations, building new age solutions like AI/ML, supporting valuation team. New products system setup • Understand and analyse the product specs and recommend system solutions to setup the new product in the system so that customer CO_OPSO1.5.5.2 BSLI – Confidential Job Description HayGroup 4 experience can be enhanced, and Sales & Operational efficiency can be increased. • Participate in product working group meetings. • Finalise the new product system setup priorities in coordination with product management team and make a plan for product setup activities accordingly. • Ensure product setup requirement documents are finalised and approved by all respective stakeholders for system development. Also need to ensure that FSD and UAT activities are completed and signed-off by respective stakeholders as per product launch project plan. • Review the system architecture and approach to gauge compatibility issues and suggest improvements. • Need to ensure that all required systems for product launch are ready and functionalities are approved by respective stakeholders before product launch. • Ensure Vendor systems i.e. Data capture, Receipting and Policy Printing are ready before product launch date. • Closely monitoring the progress of product setup activities and milestones as per project charter. Any disconnects to highlight to Function Heads. • Oversee system changes are tested considering all possible scenarios and ensure ultimate solution is met as expected. • Ensure new product setup production movement in all respective systems as per project plan and communication of the same to all respective stakeholders. • Finalisation of Day 2 product features in coordination with function heads and technical team. • Ensure that end users are trained on new product system changes and required process notes/training document is shared with them. • Make sure that new product setup UAT update is published regularly. • Ensure monitoring of systems in initial days post product go-live. • Ensure post go-live issues if any are resolved on top priority. Product Day2 features implementation 1. Ensure all product Day 2 features are tracked during new product launch and review track
SPHMUM1297
Application Delivery – Integration (API)
"Education - engineer/ BSC IT, development background, any industry background Skillset needed - Dot Net, Cloud or SaaS exp, insurance background preferred Work ex - 3 yrs will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders budget - upto 19 LPA Location - Thane" "Education - engineer/ BSC IT, development background, any industry background Skillset needed - Dot Net, Cloud or SaaS exp, insurance background preferred Work ex - 3 yrs will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders budget - upto 19 LPA Location - Thane"
SPHMUM1296
Application Owner – Low Code
"Education - engineer/ BSC IT, development background, any industry background Skillset needed - Java Work ex - 3 yrs will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders budget - upto 19 LPA Location - Thane" "Education - engineer/ BSC IT, development background, any industry background Skillset needed - Java Work ex - 3 yrs will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders budget - upto 19 LPA Location - Thane"
SPMMUM1295
NBFC/HFC Secretarial & Compliance
• Managing secretarial activities such as holding Board and Committee Meetings including ALCO and RMC meetings, preparing agenda and minutes, Board presentation and liasoning with business team, shareholders, directors and regulators. • Handling due diligence, RBI inspection, co-ordinating with Internal Auditor, Statutory Auditors, Secretarial and closing the respective audits etc. • Submission of various disclosures with Stock Exchange under SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and ensuring compliance with Debenture Trustees and Exchanges in connection with listed Non-Convertible Debentures (“NCD”) & Listed Commercial papers • Preparation of Offer Document for private placement of listed NCD, Filing of Corporate Action Form, drafting Debenture Trust Deed, Hypothecation cum Mortgage Deed, Listing of NCD with Stock Exchange, Co-ordination with Debenture Trustees, Filing of necessary forms, etc. • Preparation of Notice of Annual General Meeting and Extraordinary General Meeting, Board’ Report, Corporate Governance Report, etc. • Ensuring coordination with various stakeholders for implementing ESG related activities and also working on BRSR. • Ensuring that the Company is compliant with the Master Direction/Circulars issued or amended by RBI from time to time. • Submission of various Returns with Reserve Bank of India (“RBI”) and filing of various intimation with RBI • Finalisation and Implementation of various Policies, setting up process to monitoring compliances of HFC/NBFC. • Co-ordination with Various Business Functions for ensuring that the Lending/Investment activities are in compliance with RBI Provisions • Monitoring of loan books of the Company and ensuring proper KYC, credit appraisal, review process is followed • Well-versed with compliances with RBI under FEMA pertaining to ODI application, APR, FLA filing for investment in off-shore entities • Ensuring compliances as per the Companies Act, 2013, Secretarial Standards and updation of statutory records and to file various e-forms with MCA.
SPMMUM1294
Application Owner (UW & Actuarial) - JB -10
will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders will not be needed to code - role will require overseeing the coding and is more from a governance/mgmt perspective but the candidate should have coded in the past to guide the coders
SPLKOL1293
Plant Manager-Head
Skill & Competencies Lead, develop and implement variable cost productivity programmes across all areas of responsibility. Drive improvements in reliability for key aspects of machinery by completing reliability studies and identifying best planned maintenance strategy. Provide manufacturing input at early stages in the new product development process, coordinating with and supporting the new product development team. Overall Purpose of the Role: Strategic and Tactical responsibility for implementing manufacturing strategy and strategic operational goals to exceed customer expectations for product quality, cost and delivery, maximising efficiency, optimising production levels and driving operational excellence. Work closely with internal and external key stakeholders, regarding technical support for activities, striving for best in class products and business practices to deliver to the customer’s expectations, managing teams and projects across the business. Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills. Ensure Health, Safety and Environmental issues are prioritised and facilitated, direct and drive implementation of Lean Business strategy and drive continuous improvement across all manufacturing related areas of the business.
SPMMUM1292
MIS and Analytics
Job Purpose To assist renewal collections across all buckets using statistical tool, timely data allocation and accurate reporting. Key Responsibilities Responsibilities • To enable the team to achieve persistency targets as defined, by ensuring timely data allocation, creating internal targets for the team, sales and disseminating the same across regions and zones • To Set up MIS’s and Persistency performance reports for all stakeholders • To Monitor and analyze performance reports of call center, field teams and provide inputs to improve productivity and collections • To monitor reconciliations across processes (NACH debit) for ensuring zero loss in renewal collected • To implement incentive schemes for call center, field and sales team to improve persistency • T Job Purpose To assist renewal collections across all buckets using statistical tool, timely data allocation and accurate reporting. Key Responsibilities Responsibilities • To enable the team to achieve persistency targets as defined, by ensuring timely data allocation, creating internal targets for the team, sales and disseminating the same across regions and zones • To Set up MIS’s and Persistency performance reports for all stakeholders • To Monitor and analyze performance reports of call center, field teams and provide inputs to improve productivity and collections • To monitor reconciliations across processes (NACH debit) for ensuring zero loss in renewal collected • To implement incentive schemes for call center, field and sales team to improve persistency • To analyze suspense bucket and trigger necessary action is taken to renew policy • To carry out insights on new issuance for necessary course correction o analyze suspense bucket and trigger necessary action is taken to renew policy • To carry out insights on new issuance for necessary course correction
SPM1291
Branch Manager Agency Health
Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch
SPHSOU1290
Branch Manager Agency Health
Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch
SPMGUL1289
Branch Manager Agency Health
Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch
SPHTAM1288
Area Business Head - LAP
Typical JD: - Develop & drive the business operational plan and strategy through for aggressive growth. - Create working plan for volume scale up with profitability for meeting defined targets. - Set up digital channels for acquisition along with developing an end to end digital fulfillment model. - Conduct trend analysis, benchmarking competitors, identify best practices with success & failure metrics. - Seek inputs from across various functions for ideas on transactional & transformational changes and check feasibility & alignment to create future road maps. - Demonstrate sound knowledge of systems, processes, and business and financial modelling - Develop and enhance channel sales & support functions - DSA/Connectors/Direct Business/ Contact Centers. - Develop & implement overall collections framework. - Preparing a detailed input for P&L and budgets. Business, branch & employee level profitability. Requirements: Product : Micro LAP – ticket size 5 lac to 100 lac. ROI Range – 12% to 15% Distribution – Both DSA and DST. Age below 36 Least 6 years’ experience in LAP, 4 year experience in Small Ticket LAP, 3 years’ experience in Team handling. Base location would be Chennai Role to manage entire Tamil Nadu Target from candidate from core LAP background only Explore from AU, Fullerton, Aditya Birla, Chola, Sudharam, Sriram, IDFC, etc.
SPMMUM1287
Investment and Banking Operations
Setting up of appropriate framework for managing investment operations function. The job responsibility would include ensuring timely and accurate cash management & settlements, Investment accounting, valuation, NAV calculation & reporting along with managing internal/concurrent, statutory audits, MIS reporting and functional projects. The role is also responsible for managing the Banking & Treasury operations which include banking relationship management, managing fund transfers, monitor prompt query resolution regarding CMS arrangements and monitoring collections in order to ensure appropriate bank balances at all times. Timely & accurate Cash Flow Management and settlement for optimising utilisation of funds 1. Constitute appropriate framework and TATs for capturing accurate cash flow related data 2. Monitor adherence to daily TATs laid for cash-flow related activities 3. Monitor timely coordination with front office, custodians, bankers, etc to ensure seamless trade settlements 4. Monitor accurate & timely accounting of unit capital, in coordination with Client Services team for all Unit transactions related issues and resolve issues thereof. 5. Interpret & ensure timely product testing in coordination with Actuary, Accounts & IT. Timely & accurate Investment accounting and valuations for dissemination of Fund NAV’s 1. Review of existing policies (valuation & accounting) & identify means of improving the same from time to time. 2. Supervise timely accounting of trades in coordination with the Front-office team & external sources. 5-FIN.IB.1 BSLI – Confidential Job Description HayGroup 3 3. Supervise accurate accounting and settlement of trades and income accruals thereof. 4. Monitor proper tracking of corporate actions for accounting and settlement of the same. 5. Monitor daily accurate valuations of portfolio across the asset types. 6. Monitor timely & accurate daily NAV dissemination to internal & external clients. Timely and requisite management reporting for informed decision making & financial reporting 1. Monitor periodic financial reporting to support monthly/quarterly/annual financial closure and reporting. 2. Evaluate & ensure standardizing of MIS reports. 3. Monitor periodic management reporting for monthly ALM closure & taking informed management decisions. 4. Coordinate with other verticals and ensure timely and accurate preparation of various MIS reports. 5. Monitor timely preparation of financial reporting. Monitoring Banking Operations 1. Manage Banking relationship with 15+ Banks for banking arrangements across multiple channels 2. Monitor seamless Banking/Cash Management Services support PAN India for collections & payments 3. Monitor prompt query resolution regarding CMS arrangements in coordination with the branches and Banks 4. Monitor banks SLA’s and coordinate for seamless support across multiple bank channels 5. Coordinate timely set-up of CMS arrangements for new branch locations. 6. Evaluate, design & propose new banking solutions to support collections, payments & MIS related dynamism 7. Evaluate costing and business allocation across banks and channels. 8. Support new Bank tie-ups for CMS and other banking arrangements. Treasury Operations 1. Supervise timely transfers of daily funding requests for payouts 2. Monitor collections across 10+ collection accounts and ensures timely transfers for investments & maintains appropriate bank balances. 3. Supervise timely coordination & support to reconciliation, investment & payments team for banking related escalations 4. Monitor surplus and cash flow forecasting and ensure timely investments from surplus. 5. Coordinate with Banks for Fixed Deposit placements and maximizing the returns on surplus. 6. Monitor timely & accurate accounting of transfer & interest entries in Financial accounting system. 7. Monitor timely audit support and submissions with regards to balance & FDR confirmation across banks
SPMMUM1286
Business Development (Alliance)
Business development managers are responsible for driving business growth within a company. They develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income. Business development managers are responsible for driving business growth within a company. They develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income. Business development managers are responsible for driving business growth within a company. They develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income. Business development managers are responsible for driving business growth within a company. They develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.
SPMMUM1285
Manager – Grievance
To ensure customer complaints are resolved as per IRDAI guidelines & timely reporting of MISs are done as per Regulatory requirements. Key Responsibilities Responsibilities To ensure customer grievances are acknowledged/ resolved in TAT. To highlight system issues / regulatory breaches observed To follow up with department heads regarding Service Gaps and get the same Implemented To prepare and publish Grievance reports for IRDAI submission & internal stakeholders To ensure timely closure of Internal Audits observations Specific-Authorities (Financial & NonFinancial) Authorized to approve miscellaneous expenses incurred by team Key Performance Indicators Grievance Receipt to Grievance resolution o Forgery & Mis selling < 5 days (100%) o Service Related < 3 days (100%) Repeat Grievances = 0 IRDAI reports filing (As per IRDAI requirements) = 100% NIL Observations in Internal Audit To ensure customer complaints are resolved as per IRDAI guidelines & timely reporting of MISs are done as per Regulatory requirements. Key Responsibilities Responsibilities To ensure customer grievances are acknowledged/ resolved in TAT. To highlight system issues / regulatory breaches observed To follow up with department heads regarding Service Gaps and get the same Implemented To prepare and publish Grievance reports for IRDAI submission & internal stakeholders To ensure timely closure of Internal Audits observations Specific-Authorities (Financial & NonFinancial) Authorized to approve miscellaneous expenses incurred by team Key Performance Indicators Grievance Receipt to Grievance resolution o Forgery & Mis selling < 5 days (100%) o Service Related < 3 days (100%) Repeat Grievances = 0 IRDAI reports filing (As per IRDAI requirements) = 100% NIL Observations in Internal Audit To ensure customer complaints are resolved as per IRDAI guidelines & timely reporting of MISs are done as per Regulatory requirements. Key Responsibilities Responsibilities To ensure customer grievances are acknowledged/ resolved in TAT. To highlight system issues / regulatory breaches observed To follow up with department heads regarding Service Gaps and get the same Implemented To prepare and publish Grievance reports for IRDAI submission & internal stakeholders To ensure timely closure of Internal Audits observations Specific-Authorities (Financial & NonFinancial) Authorized to approve miscellaneous expenses incurred by team Key Performance Indicators Grievance Receipt to Grievance resolution o Forgery & Mis selling < 5 days (100%) o Service Related < 3 days (100%) Repeat Grievances = 0 IRDAI reports filing (As per IRDAI requirements) = 100% NIL Observations in Internal Audit
SPMHYD1284
Jr Fullstack Developer
KEY RESPONSIBILITIES 1. Deliver committed projects that are scalable, low latencies, cost-efficient solutions. 2. Build innovative software by using right techstack and provide optimized solutions 3. Liaise with the leads & architects with the product and build solutions. 4. Ensure that Planning, requirement analysis, low level design, estimation of assigned project and other ongoing projects are accurate. 5. Validate your deliverables from all compliances like security, static code and dynamic analysis. 6. Responsible for delivering with quality along with completion of unit testing. 7. Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces. 8. Commit what you can deliver and stick to your commitment. 9. Learn, understand and implement the new age technologies like distributed systems on cloud technologies 10. Maintaining and auditing code quality as per set guidelines and standards in assigned projects. 11. Commit what you can deliver and stick to your commitment. 12. Learn, understand and implement the new age technologies like distributed systems on cloud technologies. 13. Responsible for post production maintenance like monitoring, operations, maintenance to ensure high availability. 14. Ensure that best practices like coding principles, code-reviews, demos, etc. are following and shared within the team Requirements ESSENTIAL 1. A minimum of 2 years of relevant professional experience 2. Solid problem-solving skills with a great hands-on experience in Design & Architecture 3. Excellent programmer with an excellent working experience Agile environment and ready to help co-engineers and resolve their impediments quickly. 4. Has a zeal to learn new techstack and bring in a culture to optimize the solutions in a right way with right approaches 5. Hands-on knowledge and experiences in providing cloud solutions using AWS or Azure 6. Ability to design for scale, create performance systems that are highly available. 7. Ready work on fullstack (both frontend and backend) 8. Excellent knowledge and experience in Node js, Javascript, Java, Springboot, React and other frameworks 9. Excellent knowledge and experience in SQL and No-SQL Databases. 10. Expertise in Data structures & algorithms along with Design Patterns
SPMHYD1283
Sr Fullstack Developer
KEY RESPONSIBILITIES 1. Own & Build innovative software by using right techstack and provide optimized solutions 2. Own the technical architecture, drive engineering design and shoulder critical decisions. Build innovative software by using right techstack and provide optimized solutions 3. Understand, prioritize and deliver the feature roadmap while chipping away at the technical debt. 4. Work effectively with a cross-functional team of product managers, designers, developers, and Quality Assurance. Escalating and resolving areas of concern as raised internally. 5. Responsible for delivering with quality along with completion of unit testing. Validate your deliverables from all compliances like security, static code and dynamic analysis. 6. Own the communication of the team's progress and perception of the team itself. 7. Ensure that Planning, requirement analysis, low level design, estimation of assigned project and other ongoing projects are accurate. 8. Validate your deliverables from all compliances like security, static code and dynamic analysis. 9. Maintaining and auditing code quality as per set guidelines and standards in assigned projects. 10. Commit what you can deliver and stick to your commitment. 11. Learn, understand and implement the new age technologies like distributed systems on cloud technologies. 12. Responsible for post production maintenance like monitoring, operations, maintenance to ensure high availability. 13. Ensure that best practices like coding principles, code-reviews, demos, etc. are followed and shared within the team Requirements ESSENTIAL 1. A minimum of 4 years of relevant professional experience 2. Bachelor's Degree in the technical field OR equivalent work experience. 3. A minimum of 2 years of experience in managing a high performing engineering team. 4. Solid problem-solving skills with a great hands-on experience in Design & Architecture. 5. Excellent programmer with an excellent working experience Agile environment and ready to help co-engineers and resolve their impediments quickly. 6. Has a zeal to learn new techstack and bring in a culture to optimize the solutions in a right way with right approaches 7. Hands-on knowledge and experiences in providing cloud solutions using AWS or Azure 8. Ability to design for scale, create performance systems that are highly available. 9. Ready work on fullstack (both frontend and backend) 10. Excellent knowledge and experience in Node js, Javascript, Java, Springboot, React and other frameworks
SPHNOR1282
Premium Account Executive
Job Responsibility : • Merchant Acquisition: On board new merchants basis understanding of transaction volume and pattern in the assigned geography by selling QR code scanner, POS/EDC machines, smart speakers etc. • Relationship Management: Engage with identified merchants to strengthen relationship with these merchants and on board them on more value added products and services • Competition Mapping: Study, map and report competition activity in assigned geography basis geographical or category based initiatives to enable faster response. Requirements: • 1-2 years of experience in field sales, product sales. • Good interpersonal skills to manage situations on the ground • Problem solving and analytical abilities • Decent communication skills
SPHNOR1281
Premium Account Executive
Job Responsibility : • Merchant Acquisition: On board new merchants basis understanding of transaction volume and pattern in the assigned geography by selling QR code scanner, POS/EDC machines, smart speakers etc. • Relationship Management: Engage with identified merchants to strengthen relationship with these merchants and on board them on more value added products and services • Competition Mapping: Study, map and report competition activity in assigned geography basis geographical or category based initiatives to enable faster response. Requirements: • 1-2 years of experience in field sales, product sales. • Good interpersonal skills to manage situations on the ground • Problem solving and analytical abilities • Decent communication skills
SPMMUM1280
Compensation & Benefits
JD:Design a compensation package based on business goals and strategy Create a consistent compensation guideline that matches our work and organizational culture Conduct salary and labor market research to define benchmarks Apply effective communication strategies Assess employees needs by conducting organizational surveys Keep abreast with new trend and best practice in the filed Ensure that compensation practices are in compliance with current laws and regulations Reviewing the remuneration policies, board charters, People committee charters of Banking & Finance institutions o Analysing the gaps in remuneration policies against government remuneration regulations o Reviewing the gates, triggers and downward adjustment tools in the performance pay policy and suggesting the same for compliance with the regulations o Incorporating non-financial measures in performance pay policy o Communicating with the clients, suggesting ways to uplift their remuneration policy ensuring compliance o Identifying material risk takers and risk & financial control personnel in the organisation
SPHMUM1279
Head - IT Security Operations
1. **Cybersecurity Fundamentals:** A strong understanding of cybersecurity principles, best practices, and industry standards is essential to assess risks and develop effective security strategies. 2. **Network Security:** Proficiency in network security protocols, firewalls, VPNs (Virtual Private Networks), and intrusion detection/prevention systems to secure the organization's network infrastructure. 3. **Cloud Security:** Knowledge of cloud security concepts, services, and platforms like AWS, Azure, or Google Cloud Platform to ensure the security of cloud-based resources. 4. **Operating Systems Security:** Familiarity with securing various operating systems, such as Windows, Linux, and macOS, including user management, access controls, and patch management. 5. **Vulnerability Management:** Experience in identifying and mitigating vulnerabilities through vulnerability scanning, penetration testing, and patch management. 6. **Security Information and Event Management (SIEM):** Proficiency in using SIEM tools to collect, analyze, and respond to security events and incidents. 7. **Incident Response:** Knowledge of incident response procedures and tools to effectively handle and mitigate security incidents. 8. **Identity and Access Management (IAM):** Understanding of IAM principles and technologies for managing user access and authentication. 9. **Encryption and Cryptography:** Familiarity with encryption algorithms and cryptographic techniques to protect sensitive data. 10. **Security Auditing and Compliance:** Experience conducting security audits and ensuring compliance with relevant industry standards and regulations, such as GDPR, HIPAA, or ISO 27001. 11. **Threat Intelligence:** Staying updated with the latest cybersecurity threats, trends, and attack vectors to proactively protect the organization from potential risks. 12. **Security Architecture and Design:** Ability to design secure technology infrastructure and systems to prevent security breaches. 13. **IT Governance and Risk Management:** Understanding of IT governance frameworks and risk management practices to align security initiatives with business objectives. 14. **Leadership and Communication:** Strong leadership and communication skills to effectively manage the security operations team, collaborate with other departments, and present security-related matters to executive management and stakeholders.
SPHMUM1278
Tele sales - Head AVP
• Driving telesales & tele-support projects viz. Digital Assisted sales, CRM, , Cross-selling/Upselling, inbound process, quality management • M-o-M business planning and target achievement • Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction • Oversight of team – organizes resources, sets goals, call out strategy from the internal team and call center team on a day to day basis, reporting responsibilities • Identify and drive continuous improvements and initiatives in process • Coach & mentor Team lead so that they are able to manage their teams better • Hiring of leads and managers, training, inductions, employee & client satisfaction scores, performance Appraisals and attrition management • To ensure that all internal customer queries are followed up on a timely basis • Collaborate with internal teams. • To be the Key contact for all problems and queries with specific business assigned. • Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring • Take on special projects as per business need • Action Oriented, Integrity and Trust, Perseverance • Command Skills, Problem Solving, Drive for results, Standing along and Directing Others • Managing & measuring work • Ability to handle sales pressure • Problem solving, analytical bent of mind • Strong external and management reporting skills • Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets • Driving telesales & tele-support projects viz. Digital Assisted sales, CRM, , Cross-selling/Upselling, inbound process, quality management • M-o-M business planning and target achievement • Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction • Oversight of team – organizes resources, sets goals, call out strategy from the internal team and call center team on a day to day basis, reporting responsibilities • Identify and drive continuous improvements and initiatives in process • Coach & mentor Team lead so that they are able to manage their teams better • Hiring of leads and managers, training, inductions, employee & client satisfaction scores, performance Appraisals and attrition management • To ensure that all internal customer queries are followed up on a timely basis • Collaborate with internal teams. • To be the Key contact for all problems and queries with specific business assigned. • Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring • Take on special projects as per business need • Action Oriented, Integrity and Trust, Perseverance • Command Skills, Problem Solving, Drive for results, Standing along and Directing Others • Managing & measuring work • Ability to handle sales pressure • Problem solving, analytical bent of mind • Strong external and management reporting skills • Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets
SPMPUN1277
Financial Planning and Analysis
Profile Financial Planning and Analysis Designation Deputy Manager Job Responsibilities Coordinate with finance teams, and support the lead on financial planning cycles across Long Range Planning (LRP), Annual Operating Planning (AOP) and Reforecasting, ensuring support in profitability calculations, top and bottom-line planning etc. Ensure adherence to planned and budgeted financials through the year, through data consolidation, comparisons, variance analysis and reporting Partner-wise product mix analysis and highlight the risk area to the management/ sales heads Support in conducting monthly review of financials and discussions with various business teams and other finance teams to investigate variances Ensure preparation and review of management reports capturing YTD performance across quality and operational parameters, industry outlook, top-line and bottom-line etc. Preparation and updating of CFO deck & other presentations used by the Management to represent the company performance to Board and Shareholder Support in replying to the queries and providing clarifications to the Shareholders and Board members Review and submit other management reports capturing product wise renewals, premium etc. to be presented to the Board Support ad-hoc report requirements daily, from sources such as CFO, sales channels etc. Support the team in development, through knowledge transfers and giving them on-the-job experiences such as handling queries, presentation shadowing Profile Financial Planning and Analysis Designation Deputy Manager Job Responsibilities Coordinate with finance teams, and support the lead on financial planning cycles across Long Range Planning (LRP), Annual Operating Planning (AOP) and Reforecasting, ensuring support in profitability calculations, top and bottom-line planning etc. Ensure adherence to planned and budgeted financials through the year, through data consolidation, comparisons, variance analysis and reporting Partner-wise product mix analysis and highlight the risk area to the management/ sales heads Support in conducting monthly review of financials and discussions with various business teams and other finance teams to investigate variances Ensure preparation and review of management reports capturing YTD performance across quality and operational parameters, industry outlook, top-line and bottom-line etc. Preparation and updating of CFO deck & other presentations used by the Management to represent the company performance to Board and Shareholder Support in replying to the queries and providing clarifications to the Shareholders and Board members Review and submit other management reports capturing product wise renewals, premium etc. to be presented to the Board Support ad-hoc report requirements daily, from sources such as CFO, sales channels etc. Support the team in development, through knowledge transfers and giving them on-the-job experiences such as handling queries, presentation shadowing
SPMPUN1276
Customer First - Senior Manager
JOB PURPOSE (Summarize in one statement why the job exists; and how it contributes to the overall objective of the company) • To conceptualize and execute / enable execution of customer impacting projects in line with organizational strategy as part of Customer First program • Work closely with Customer Experience SPOCs of other functions to improve NPS scores and reduce customer grievances 2. ORGANISATIONAL CHART (First level reporting chart for the job) 3. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) • Drive customer experience and service excellence through Customer First Program • Align existing and new projects with Customer First KPIs • Tracking & governance of timeline w.r.t the program • Track process metrics to measure growth • Work closely with Marketing team to drive NPS across the organisation • Transform customer journeys and processes with a ‘Customer First’ approach • Use VOCs across Customer Life Cycle Management to understand the needs & expectations of the customers to improve product & service • Develop new ideas to “Wow” the customer and measure their effectiveness, • Conduct user and market research to define long term strategy • Analyze inbound call/email/chat data and conduct user research to conduct RCA on customer pain points along with close looping team. • Identify and quantify opportunities with customer anxiety around Post pruchase Process a • Design solutions to mitigate customer anxiety by providing clearer messaging in various customer facing interfaces in partnership with Product, IT, and Marketing • Develop capability to proactively identify and correlate post-purchase issues with Operations team and design proactive service model • Develop models to assess economic impact of RM actions, customer behavior and business decisions 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) • Cross functional alignment • IT delivery 5. DECISIONS (Key decisions taken by job holder at his/her end) • Cross functional alignments and discussions 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work • All Functional PMOs and Heads • Operations • IT • Products • Actuary External Clients Roles you need to interact with outside the organization to enable success in your day to day work • Customer Experience Consultants • Consulting organizations
SPMPUN1275
Vendor Payout-Chief Manager
Major Challenges: • Paying the vendors and employee claims and ensuring the payment is received for the outstanding credit, generally responding to the employee and vendor queries as and when required. Ensuring the payment turnaround time including batch approval. • Manages accounting functions and ensuring compliance of statutory laws including maintenance of general ledger, accounts payable, vendor provisions, preparing balance sheet schedules for month/quarter end reviews. • Manages monthly closing of financial records, ensures accuracy of statements. • Recommends, develops, implements and maintains system improvement changes, procedures and policies, including accounts payable functions to ensure adherence to company guidelines. • Monitors the spending for adherence to the budget, highlight variances as necessary. Responding to the variance queries of MIS and budget team on Actual vs Actual and AOP vs Actual. • Provides accounting assistance to the line managers and to the reporting staff, responds to financial queries/concerns to meet the business needs. • Acts as a liaison between the company and externals to meet the information needs and to ensure that proper information is maintained and shared. • Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. addresses performance issues and makes recommendations for personnel actions. • Reconciling vendor and employee claim records. • Continuing to improve the payment process. • Attention to detail and data entry skills.
SPMMUM1274
Products Head- Marketing
1) Job Purpose This incumbent is responsible for working closely with Product, Actuarial, and all supporting functions in ensuring the setting up of new products and day-related features across front-end and back-end applications. The role is also responsible for leading all IT initiatives taken by Product and Actuarial in the space of Regulatory changes, automation, building new-age solutions like AI/ML, and supporting the valuation team. New products system setup • Understand and analyze the product specs and recommend system solutions to set the new product in the system so that customer experience can be enhanced, and Sales and operational efficiency can be increased. • Participate in product working group meetings. • Finalise the new product system setup priorities in coordination with the product management team and make a plan for product setup activities accordingly. • Ensure product setup requirement documents are finalized and approved by all respective stakeholders for system development. Also need to ensure that FSD and UAT activities are completed and signed off by respective stakeholders as per the product launch project plan. • Review the system architecture and approach to gauge compatibility issues and suggest improvements. • Need to Ensure that all required systems for product launch are ready and functionalities are approved by respective stakeholders before product launch. • Ensure Vendor systems i.e. Data capture, Receipting, and Policy Printing are ready before the product launch date. • Closely monitoring the progress of product setup activities and milestones as per project charter. Any disconnects to highlight to Function Heads. • Oversee system changes are tested considering all possible scenarios and ensuring the ultimate solution is met as expected. • Ensure new product setup production movement in all respective systems as per the project plan and communication of the same to all respective stakeholders. • Finalisation of Day 2 product features in coordination with function heads and technical team. • Ensure that end users are trained on new product system changes and required process notes/training document is shared with them. • Make sure that new product setup UAT update is published regularly. • Ensure monitoring of systems in initial days post-product go-live. • Ensure post-go-live issues if any are resolved on top priority. Product Day 2 features implementation 1. Ensure all product Day 2 features are tracked during new product launches and review the tracker frequently to avoid missouts. 2. Need to ensure that all respective stakeholders are updated on Day 2 features implemented and to be implemented. 3. Ensure that Day 2 product feature projects are initiated in the given time and ensure that all steps involved in project initiation are followed as per the quality parameters. 4. Ensure product Day 2 features are built in the respective systems prior to the due date of product benefits to abide by regulatory guidelines and customer service experience. 5. Define and prioritize the scope of Day 2 product features and ensure that timely approvals are received from the respective stakeholders. 6. Oversee system changes are tested considering all possible scenarios and ensure the ultimate solution is met as expected. 7. Ensure sign-off on FSD and UAT test cases is done by stakeholders within given timelines. 8. Review the system architecture and approach to gauge compatibility issues and suggest improvements. 9. Oversee the Day 2 project progress regularly and in the event of any gaps/roadblocks provide feasible alternate solutions. 10. Ensure that senior management and respective stakeholders are updated on the progress of the Day 2 project on a regular basis. 11. Ensure tracking and control of operational costs. 12. Ensure that end users are trained on product Day 2 system changes and that required process notes/training documents are shared with them. 13. Ensure monitoring of Day 2 product feature functionality in initial days post go-live. 14. Ensure post go-live issues if any are resolved on top priority. Decide project priorities basis intensity of impact on organization in order to meet strategic and business objectives. 1. Coordinate with respective function heads for project priorities for the quarter. 2. Decide the priorities basis the quantitative and qualitative benefits, management mandate and regulatory needs. 3. Arrange regular meetings with department heads on a regular basis and fix up final priorities. 4. Participate in the IT-working committee and influence project delivery timelines. 5. Ensure that the disputes if any are resolved and amicable solution is reached. Communicate the same to all stakeholders. Escalate any unresolved issues to senior management. 6. Reprioritize projects basis unforeseen business / regulatory / management need / FSD impact analysis. 7. Finalise the project priorities within a given timeframe to avoid delay in project implementation
SPMMUM1273
DELICIA - UNDERWRITER
JOB DESCRIPTION Basic Information Position Title Process Associate - Underwriting Internal Designation Associate Job Role Process Associate - Underwriting Reporting to AVP-Underwriting/Manager- Underwriting Sub LOB / Department Underwriting Location Mumbai (or as approved) Total Headcount (Direct) Supervised 0 Total Headcount (Direct / Indirect) Supervised 0 Job Purpose • To evaluate and analyze the risk profile of customer which includes financial as well as medical aspects, in order to take a decision regarding issuance or declining the case . Key Responsibilities Key Responsibilities • To analyse documents and provide underwriting recommendations for life and group cases in accordance with companies underwriting guidelines • To process the designated number of cases as assigned daily • To co-ordinate with external teams like Sales, Branch Operations and QC for faster issuance • To participate in trainings and knowledge sharing sessions • To complete additional KRA, tasks and projects as assigned (eg. Case allocation, Revival management etc) Specific Authorities( Financial & Non Financial) • Authorised to sign off Underwriting decisions upto limit designated from time to time Key Performance Indicators • Average Productivity > 40 (90%) • UW Quality Index > 95% (90%) Job Requirements Qualifications Bachelor’s Degree in Pharmacy, Medical Sciences, Physiotherapy, Dentistry, Biochemistry, Biotechnology, Biological Sciences MBA/ PGDBA (Finance) preferable Preferably cleared Insurance Examinations like ALU/LOMA/III Experience 1- 2 years of relevant experience Functional Competencies • Medical Knowledge • Process Knowledge • System Knowledge • Product Knowledge Behavioral Competencies • Execution Excellence • Collaboration • Customer Centricity Key Interactions Internal Nature or Purpose of Interaction Risk Team • Co-ordination with Risk team for conduction of Risk checks and In person verifications QC Team • Transactional activities like issuance, counteroffers, decline/postpone refunds, customer and sales communications, decision reversals, plan or benefit changes etc. IT team • Co-ordination for resolution of Production issues Policy Servicing Team • Revivals, Freelook alterations requiring Underwriting or risk assessment
SPMMUM1272
Application Manager – Communications
Responsibilities: 1. Develop integrations of the application within the organization. 2. Collaborate with key stakeholders, including IT teams, business units, and external vendors, to ensure the application meets organizational needs and requirements. 3. Manage and lead a team of application developers and analysts responsible for the implementation and maintenance of application. 4. Ensure the ClickPSS or InteractiveDx application is designed, developed, and maintained according to industry standards and best practices. 5. Monitor and analyze system performance and identify opportunities for improvement, scalability, and efficiency. 6. Develop and maintain documentation, including user manuals, standard operating procedures, and technical specifications. 7. Stay up-to-date with industry trends, emerging technologies, and regulatory changes that impact the application and make recommendations for enhancements or modifications as needed. 8. Collaborate with other departments, such as operations and customer service, to ensure application aligns with organizational goals and objectives. 9. Provide guidance and support to end-users, troubleshoot issues, and coordinate with IT support teams to ensure timely resolution of application-related problems. 10. Ensure compliance with security and privacy regulations, including regulatory regulations, by implementing appropriate controls and procedures within the health return system application. Qualifications: 1. Bachelor's degree in computer science, information systems, or a related field. 2. Proven track record of managing communication applications in the healthcare industry, preferably within a health insurance company. 3. Strong technical knowledge including system design, development, and maintenance. 4. Experience with project management methodologies and tools. 5. Excellent leadership and team management skills, including the ability to motivate and mentor a team of application developers and analysts. 6. Strong problem-solving and analytical skills, with the ability to identify issues and propose effective solutions. 7. Excellent communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams and stakeholders. 8. Knowledge of security and privacy regulations, such as HIPAA, and experience implementing appropriate controls and procedures within the application. 9. Ability to prioritize and manage multiple tasks and projects in a fast-paced environment. 10. Professional certifications, such as PMI PMP or ITIL, are a plus.
SPMKOL1271
Relationship Manager - BD
1. Responsible for New Client Acquisition and Inactive client activation 2. Follow up/ Conversion on the leads shared by the Corporate Acquisition Team 3. Ensure market share across clients and distributors as per organisational requirement and expand market share and build the AUM for all existing and new clients 4. Responsible for Client and distribution servicing & active involvment in hand holding the transactions with new and existing clients 5. Take steps for development of long term relationship/association with the key/potential distributors in order to generate repetitive business 6. Active networking with clients, competition and distributors to get market information 7. Timely information on the products to distributors 8. Adhering to compliance norms of the organisation and Regulator 9. Involved in meeting the investors on a joint call with the distributor as per need,active involvment in handholding the transactions with the new and existing clients 10. Maintain the data on market share and review it on regular basis
SPHSOU1270
FSales- HDFC ERGO
A Field Sales Representative, or Field Sales Consultant, is responsible for sourcing new prospects, negotiating with them, and closing sales deals. Standard deliverables include meeting sales quotas, positive customer relations, and increasing company revenue. A Field Sales Representative, or Field Sales Consultant, is responsible for sourcing new prospects, negotiating with them, and closing sales deals. Standard deliverables include meeting sales quotas, positive customer relations, and increasing company revenue. A Field Sales Representative, or Field Sales Consultant, is responsible for sourcing new prospects, negotiating with them, and closing sales deals. Standard deliverables include meeting sales quotas, positive customer relations, and increasing company revenue. A Field Sales Representative, or Field Sales Consultant, is responsible for sourcing new prospects, negotiating with them, and closing sales deals. Standard deliverables include meeting sales quotas, positive customer relations, and increasing company revenue.
SPLPUN1269
Relationship Manager – HNI Sales
ROLES & RESPONSIBILITIES: - • The Relationship Manager will be Responsible for Acquiring HNI clients (Affluent & Super Affluent) • He/She would be responsible to drive the TPP sales through branch sales team and advisors. • Maintaining client relationships and generate AUM from preferred clients. • Advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients • Track the Affluent & Super Affluent Client segment in the market for new client acquisition • To research, investigate and update themselves on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. • To coordinate with product and research team (Centralize CFP Team) for taking investment decision for the clients. • To conduct and assist in organizing seminars, workshops and other business development activities.
SPMMUM1268
Senior Developer - PL/SQL
Experienced in the Development and support of Java Web Applications and services as specified by our business partners Exposure to powerhouse or any other 4GL language, core Java is an added advantage Be the go-to expert for Oracle and PL/SQL Participate in coding and enhancements Tune, script, and extract, transform, and load Support daily business operations related systems Run systems manually (test files, re-runs, ) for exception cases Development and support Applications and services as specified by our business partners May serve as technical project lead Use research, proof of concept, spike testing, to drive technology roadmap and make technology recommendations PL SQL Developer Qualifications
SPLKOL1267
Linux Administrator
Job Profile: System Engineer Linux Experience - 3+ Years What we are looking for: Working Experience with System Administration with RHEL/ Debian/ Suse/ Ubuntu/ CentOS/ AmazonLinux. Experience with Networking and troubleshooting (TCP/IP, DNS, DHCP, SFTP, Routing, Switching, traceroute, Tcpdump, Wireshark). Monitoring & Troubleshooting Experience on Linux Server Infrastructure. Familiarity with monitoring tools like Grafana, Prometheus, Kibana, Nagios. Experience in Python/GO and Bash. Major focus on Linux administration and should be able to collaborate with other team members to develop automation strategies and deployment processes. Implement Linux and Cloud systems with automation tools Cloud and traditional application architecture design, planning, assessment, and remediation around monitoring, operations, backups, logging, security, administration, disaster recovery, high availability, configuration management, automation, performance, capacity planning, patching etc. Installing, configuring and maintaining Web Servers like Apache, Nginix, Tomcat, Gunicorn. Managing Security Protocols/Services/Tools - SSH, SSL, IPchains, IPtables, TCP Wrappers. Work experience in cPanel, web based hosting control panel.
SPMPUN1266
Equity Advisor - Retail
Position: Equity Advisory Roles and responsibilities: 1. Responsible to generate brokerage primarily through advising clients on their equity portfolio for long term investments as well as positional trading ideas in stocks for short/ medium term. 2. To keep abreast with market knowledge and market intelligence 3. Responsible to ensure all activities are in adherence as per Compliance & Risk. 4. Develop and maintain long term relationship with customers to maintain a high level of retention of the existing customer and also focus on generating new business. 1. Responsible to generate brokerage primarily through advising clients on their equity portfolio for long term investments as well as positional trading ideas in stocks for short/ medium term. 2. To keep abreast with market knowledge and market intelligence 3. Responsible to ensure all activities are in adherence as per Compliance & Risk. 4. Develop and maintain long term relationship with customers to maintain a high level of retention of the existing customer and also focus on generating new business
SPMKOL1265
AWS DevOps Engineer
Job Profile: AWS DevOps Engineer Role Description: Build and maintain the cloud infra environments Ensuring availability, performance, security, and scalability of production systems. Collaborate with application teams to apply DevOps practices in the development lifecycle Ability to create solution prototype and conduct proof of concept of new tools Design repeatable, automated, and scalable processes to increase efficiency and improve software quality such as manage Infrastructure as Code & work on internal tooling which simplifies workflows. Automate and streamline our operations and processes. Troubleshoot and diagnose issues / outages and Provide operational support Engage in incident handling, especially support a culture of post mortem and knowledge sharing Requirements 2+ years of hands-on working experience in building & supporting large scale environments Strong Architecting and Implementation Experience with AWS Cloud is mandatory. Experienced with AWS CloudFormation and Terraform. Experience in Docker Containers, build and deployment in a container environment. You must have a good understanding and work experience in Kubernetes, and EKS. Sysadmin, infrastructure background (Linux internals, filesystems, networking) Experience with scripting and should be capable of writing Bash scripts. Should know how to check-in code, peer review and work well with distributed teams. HandsOn experience of CI/CD pipeline build and release. Strong experience of one of the CICD tools Jenkins/GitLab/TravisCI. HandsOn experience of AWS Developers tools like, AWS Code Pipeline, Code Build, Code Deploy, AWS Lambda, AWS step function, etc. Experience in log management solution (ELK/EFK or similar). Experience in Configuration Management tools - Ansible or similar. Experience using modern Monitoring and Alerting tools (CloudWatch, Prometheus, Grafana, Opsgenie etc.) Passionate to automate routine tasks, solve production issues. Experience in automation testing, script generation and integration with CI/CD. Experienced with AWS Security (IAM, Security Groups, KMS, etc.) Good to have experience in database technologies (MongoDB/MySQL, etc.)
SPHSOU1263
Premium Accunts Executive
Job Responsibility : • Merchant Acquisition: Onboard new merchants basis understanding of transaction volume and pattern in the assigned geography by selling QR code scanner, POS/EDC machines, smart speakers etc. • Relationship Management: Engage with identified merchants to strengthen relationship with these merchants and onboard them on more value added products and services • Competition Mapping: Study, map and report competition activity in assigned geography basis geographical or category based initiatives to enable faster response Job Responsibility : • Merchant Acquisition: Onboard new merchants basis understanding of transaction volume and pattern in the assigned geography by selling QR code scanner, POS/EDC machines, smart speakers etc. • Relationship Management: Engage with identified merchants to strengthen relationship with these merchants and onboard them on more value added products and services • Competition Mapping: Study, map and report competition activity in assigned geography basis geographical or category based initiatives to enable faster response
SPM1262
Sales Manager-Home Loans
Responsibilities: • Manage a team of sales executives to achieve sales targets for home loan products. • Develop and implement effective sales strategies to drive business growth. • Build and maintain strong relationships with customers and channel partners. • Provide coaching and guidance to sales executives to improve their performance. • Conduct regular performance reviews and provide feedback to team members. • Identify new business opportunities and develop plans to capitalize on them. • Ensure compliance with company policies and procedures, as well as regulatory requirements. • Monitor market trends and competitor activity, and provide insights and recommendations to the senior management team. • Work closely with other departments, such as marketing and operations, to ensure smooth execution of sales strategies.
SPMMUM1261
Sr Manager-Internal Audit
Role & Responsibilities: Prepare and present reports that reflect audit’s results and document process. Act as an objective source of independent advice to ensure validity, legality and goal achievement. Identify loopholes and recommend risk aversion measures and cost savings/revenue leakages. Maintain open communication with management and audit committee. Document process and prepare audit findings memorandum. Conduct follow up audits to monitor management’s interventions. Engage to continuous knowledge development regarding sector’s rules, regulations, best practices, tools, techniques and performance standards. Performing the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability including conducting Process and Systems audit at regular intervals. Determining internal audit scope and developing annual plans and conducting internal audit across businesses, implementation of improvement areas, taking prompt actions & having effectiveness of processes. Obtaining, analyzing and evaluating accounting documentation, reports, data, flowcharts. Developing Internal Financial controls and its testing.
SPLMUM1260
Core Java Developer
Job Description- Sound knowledge and hands-on practice in Core Java and Object-Oriented Programming (OOP) Concept Skill for writing reusable Java libraries Solid understanding of SQL Experience with multithreaded development, modern approaches to concurrency memory management, caching, networking (Socket programing), distributed systems Nice to have Financial industry experience, including experience with trading systems, electronic market making or algorithmic trading Low latency programming techniques and performance profiling Fixed Income (e.g. Cash, Swaps, Futures, Options) Knowledge of FIX Protocol
SPMMUM1259
Relationship Manager - HCF
The Relationship Manager for Medical Equipment Loans will be responsible for managing the relationship with existing clients, acquiring new clients, and achieving business targets. The primary focus of this role is to sell medical equipment loans to hospitals, clinics, and other medical establishments. Responsibilities: Develop and maintain strong relationships with existing clients to ensure repeat business and customer satisfaction. Identify and prospect new clients in the medical equipment loans segment through various channels such as cold calling, referrals, and networking events. Understand the customer's business requirements, financial capabilities, and creditworthiness to provide customized financial solutions. Conduct site visits to assess the viability of the customer's business and understand their equipment financing needs. Negotiate and finalize the terms and conditions of loan agreements with clients. Liaise with credit and risk teams to ensure timely processing of loan applications and documentation. Provide regular updates to clients on the status of their loan application, disbursal, and repayments. Monitor and manage the portfolio of clients to ensure timely repayments, collections, and renewals. Collaborate with internal stakeholders such as operations, legal, and compliance teams to ensure adherence to regulatory norms and policies. Keep abreast of market trends, competitor activities, and industry developments to identify new business opportunities and stay ahead of the competition.
SPMMUM1258
Sales Manager - Home Loans and LAP
The Sales Manager - Home Loans will be responsible for managing a team of sales executives to drive sales of home loan products. The individual will develop and implement sales strategies, build strong relationships with customers and channel partners, and identify new business opportunities. The Sales Manager will work closely with the senior management team to develop and execute sales plans and provide regular reports on sales performance. Responsibilities: • Manage a team of sales executives to achieve sales targets for home loan products. • Develop and implement effective sales strategies to drive business growth. • Build and maintain strong relationships with customers and channel partners. • Provide coaching and guidance to sales executives to improve their performance. • Conduct regular performance reviews and provide feedback to team members. • Identify new business opportunities and develop plans to capitalize on them. • Ensure compliance with company policies and procedures, as well as regulatory requirements. • Monitor market trends and competitor activity, and provide insights and recommendations to the senior management team. • Work closely with other departments, such as marketing and operations, to ensure smooth execution of sales strategies.
SPHMUM1257
Marketing Communications
• Design and implement marketing & health communication strategies for each stage of the customer journey, from acquisition to retention and advocacy. • Create personalized and relevant touchpoints that resonate with customers' health needs and preferences. • Craft compelling health content, including emails, Whatsapp, SMS, Push Notification and In-App Notifications to drive customer participation and engagement • Work with data analytics and execution team to segment the audience and tailor messages and experiences accordingly • Co-ordinate with Digital, Health Management, Claims and Persistency teams to plan monthly engagement campaigns • Act as a customer advocate, gathering feedback and insights to form customer-centric communication • Stay informed about health tech industry trends, emerging engagement techniques and innovative campaigns to drive engagement • Monitor the effectiveness of communication campaigns and strategies using relevant metrics and KPIs • Design and implement marketing & health communication strategies for each stage of the customer journey, from acquisition to retention and advocacy. • Create personalized and relevant touchpoints that resonate with customers' health needs and preferences. • Craft compelling health content, including emails, Whatsapp, SMS, Push Notification and In-App Notifications to drive customer participation and engagement • Work with data analytics and execution team to segment the audience and tailor messages and experiences accordingly • Co-ordinate with Digital, Health Management, Claims and Persistency teams to plan monthly engagement campaigns • Act as a customer advocate, gathering feedback and insights to form customer-centric communication • Stay informed about health tech industry trends, emerging engagement techniques and innovative campaigns to drive engagement • Monitor the effectiveness of communication campaigns and strategies using relevant metrics and KPIs
SPHPUN1256
UI and UX - Assistant Manager/ Deputy Manager
Job Description: We are seeking a highly skilled and motivated UI/UX Resource to join our organization as a Design Deputy Manager. In this role, you will be responsible for managing design requirements across multiple projects, ensuring a seamless and visually appealing user experience. Additionally, you will be responsible for overseeing an external vendor team to deliver high-quality screen designs in an agile methodology. This is a key role that requires strong organizational, communication, and collaboration skills. Responsibilities: • Collaborate with internal stakeholders, product owners, and development teams to understand design requirements for various projects and coordinate with Vendor team for delivery of high quality designs. • Manage and prioritize design tasks, ensuring timely delivery of high-quality designs from the external vendor team. • Coordinate with project managers to integrate design tasks into the agile development process. • Communicating scenarios, end-to-end experiences, interaction models, and screen designs with other members of the team • Review and provide feedback on designs from the vendor team, ensuring they align with project goals, user needs, and brand guidelines. • Conduct regular design reviews and facilitate feedback sessions with stakeholders and the vendor team. • Act as a liaison between the organization and the vendor team, addressing any issues or concerns that may arise during the design process • Define and document design requirements, including wireframes, prototypes, and user flows, to ensure clear communication and alignment between all parties involved. • Developing rough frameworks for the layout of a product and customer centric buy journeys i.e. “skeletal framework” • Stay abreast of advances in user interface (both technical and experiential) and look for ways to appropriately integrate these advances into products • Creating a rough draft of what the product journey will look like, including elements like content, navigation and graphics to help visualize the final product before creating a prototype • Creating prototypes provides a detailed representation that is tested before the final product is launched • Conduct user research and gather feedback to inform and improve design decisions. • Creating representations that reflect our target audience based on research and experience • Developing hypothetical scenarios to anticipate how our target audience will interact with our products • Creating a product tailored to the behaviors and interests of our users. Recommending /building conversion centric designs and journeys • Measuring the human-computer interaction (HCI) element of a design • Create and maintain a design system and style guide to ensure consistency and efficiency across projects.
SPHPUN1255
AVP User Interface and User Experience
We are seeking a highly skilled and motivated UI/UX Resource to join our organization as a Design Deputy Manager. In this role, you will be responsible for managing design requirements across multiple projects, ensuring a seamless and visually appealing user experience. Additionally, you will be responsible for overseeing an external vendor team to deliver high-quality screen designs in an agile methodology. This is a key role that requires strong organizational, communication, and collaboration skills. Responsibilities: • Collaborate with internal stakeholders, product owners, and development teams to understand design requirements for various projects and coordinate with Vendor team for delivery of high quality designs. • Manage and prioritize design tasks, ensuring timely delivery of high-quality designs from the external vendor team. • Coordinate with project managers to integrate design tasks into the agile development process. • Communicating scenarios, end-to-end experiences, interaction models, and screen designs with other members of the team • Review and provide feedback on designs from the vendor team, ensuring they align with project goals, user needs, and brand guidelines. • Conduct regular design reviews and facilitate feedback sessions with stakeholders and the vendor team. • Act as a liaison between the organization and the vendor team, addressing any issues or concerns that may arise during the design process • Define and document design requirements, including wireframes, prototypes, and user flows, to ensure clear communication and alignment between all parties involved. • Developing rough frameworks for the layout of a product and customer centric buy journeys i.e. “skeletal framework” • Stay abreast of advances in user interface (both technical and experiential) and look for ways to appropriately integrate these advances into products • Creating a rough draft of what the product journey will look like, including elements like content, navigation and graphics to help visualize the final product before creating a prototype • Creating prototypes provides a detailed representation that is tested before the final product is launched • Conduct user research and gather feedback to inform and improve design decisions. • Creating representations that reflect our target audience based on research and experience • Developing hypothetical scenarios to anticipate how our target audience will interact with our products • Creating a product tailored to the behaviors and interests of our users. Recommending /building conversion centric designs and journeys • Measuring the human-computer interaction (HCI) element of a design • Create and maintain a design system and style guide to ensure consistency and efficiency across projects. • Responsible for creating a cohesive style guide and ensuring that a consistent design language is applied across • Maintaining consistency in visual elements and defining behavior such as how to display error or warning states • Optimizing visuals that also remain true to the brand • Consistency in content being relevant & contextual to the user • Building apps that respond to the natural human thought process • Modelling patterns likely to surface when users interact with your product • Create aesthetic and seamless navigation flows that reflect the marketing and sales funnel • Stay up-to-date with industry trends and best practices in UI/UX design, and proactively suggest improvements to enhance the user experience. • Fully understand and be a strong advocate for the Voice of the Customer • Work closely with product teams to identify research topics. Design studies that address both user behaviour and attitudes. Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys • Including competitor analysis, product feature analysis, and examination of analogous products and adjacent markets • Spend time with customers, prospects, partners, and internal stakeholders to understand user needs and evaluate designs • Analysing user feedback and activity, and iterating to enhance the user experience Requirements: • Proven experience in UI/UX design, with a strong portfolio showcasing successful projects. • Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar applications. • Strong understanding of design principles, user-centred design, and agile methodologies. • Experience managing external vendors or design agencies, ensuring their work aligns with project requirements and quality standards. • Excellent communication skills, with the ability to effectively convey design concepts and rationale to both technical and non-technical stakeholders. • Exceptional organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. • Detail-oriented with a strong focus on delivering high-quality work. • Ability to work collaboratively in a fast-paced, dynamic and ambiguous environment. • Knowledge of front-end development technologies (HTML, CSS, JavaScript) is a plus. • Familiarity with accessibility standards and guidelines is a plus. • Bachelor's degree in a relevant field such as Graphic Design, HCI, or a related discipline is preferred
SPHPUN1254
HEAD TAXATION - VICE PRESIDENT
1. Taxation planning and management Develop taxation plan to identify and leverage tax synergies, reduce tax burden at the same time ensure tax compliance with statutory requirements Guide and review team in preparing direct and indirect tax outflow predictions, financial impact of GST input tax reversal, inputs on financial impact of litigations etc. Review and restructuring of existing business models for optimization in saving of tax costs and cash flows. Coordinate with other Finance teams such as planning, vendor management etc. to ensure right data and calculations and other tax saving opportunities Participate in discussions led by the CFO, along with the Sr.VP- Finance, to finalize financial impact numbers Identify and mitigate tax risks Tax planning on new business initiatives, Transaction advisory and structuring for most optimal solution including day to day transactions to optimize tax outflow maintaining high standard of compliance Interpret upcoming tax legislations/ provisions and analyze their implications for BALIC’s business to be shared with senior management 2. Managing litigations and representations Appear for legal hearings, along with the Legal Counsel, and represent/ explain tax positions Represent the Company before Life Council and the Ministry of Finance for making representations on key issues for the Company and the Industry Represent the Company before the tax authorities for assessments and other matters Respond to legal notices, leveraging consultants where required for answering queries and data requests Respond to all types of queries by tax authorities, representing in person, if required Involve the Sr.VP-Finance and/or the CFO based on amount and financial impact of the litigation 3. Return filing, payments and compliances Review all tax positions - direct and indirect, in terms of risk vs. conservativeness Review all data pertaining to all computations every month before return filing or payments Ensure monthly and quarterly return filings (such as GST, TDS etc.), monthly tax payments (TDS, GST) and annual compliances (such as IT returns, circle reporting returns, GST annual returns etc.) are done on time On an ongoing basis, identify opportunities for automation and data clean-up, building scenarios in coordination with functional owners Ensuring advance tax amount is determined and paid in line with Budget Provide guidance and reports for all tax matters, new updates, including tax audit, timely and accurate payment of taxes, cross border transfer pricing issues, Advance Pricing Agreement Support implementation of new ERP and Other systems meeting tax requirements, automated reporting, collaboratively work with IT for system upgrades, changes, participate in User Acceptance Testing, user documentation etc.
SPHMUM1253
Marketing Communications
• Design and implement marketing & health communication strategies for each stage of the customer journey, from acquisition to retention and advocacy. • Create personalized and relevant touchpoints that resonate with customers' health needs and preferences. • Craft compelling health content, including emails, Whatsapp, SMS, Push Notification and In-App Notifications to drive customer participation and engagement • Work with data analytics and execution team to segment the audience and tailor messages and experiences accordingly • Co-ordinate with Digital, Health Management, Claims and Persistency teams to plan monthly engagement campaigns • Act as a customer advocate, gathering feedback and insights to form customer-centric communication • Stay informed about health tech industry trends, emerging engagement techniques and innovative campaigns to drive engagement • Monitor the effectiveness of communication campaigns and strategies using relevant metrics and KPIs • Design and implement marketing & health communication strategies for each stage of the customer journey, from acquisition to retention and advocacy. • Create personalized and relevant touchpoints that resonate with customers' health needs and preferences. • Craft compelling health content, including emails, Whatsapp, SMS, Push Notification and In-App Notifications to drive customer participation and engagement • Work with data analytics and execution team to segment the audience and tailor messages and experiences accordingly • Co-ordinate with Digital, Health Management, Claims and Persistency teams to plan monthly engagement campaigns • Act as a customer advocate, gathering feedback and insights to form customer-centric communication • Stay informed about health tech industry trends, emerging engagement techniques and innovative campaigns to drive engagement • Monitor the effectiveness of communication campaigns and strategies using relevant metrics and KPIs • Design and implement marketing & health communication strategies for each stage of the customer journey, from acquisition to retention and advocacy. • Create personalized and relevant touchpoints that resonate with customers' health needs and preferences. • Craft compelling health content, including emails, Whatsapp, SMS, Push Notification and In-App Notifications to drive customer participation and engagement • Work with data analytics and execution team to segment the audience and tailor messages and experiences accordingly • Co-ordinate with Digital, Health Management, Claims and Persistency teams to plan monthly engagement campaigns • Act as a customer advocate, gathering feedback and insights to form customer-centric communication • Stay informed about health tech industry trends, emerging engagement techniques and innovative campaigns to drive engagement • Monitor the effectiveness of communication campaigns and strategies using relevant metrics and KPIs
SPMDEL1252
Training Manager
To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter Execute smooth function of the sales and other processes in order to maximise business potential. To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter Execute smooth function of the sales and other processes in order to maximise business potential. To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter Execute smooth function of the sales and other processes in order to maximise business potential.
SPHMUM1251
Retail Underwriting
The purpose of this role is lead the team to assess, evaluate and accept risk based on evidence submitted and to ensure that the same is executed within the risk acceptance parameters as defined. Quick and accurate underwriting decision, maintaining high quality service, standards, meeting business targets 1. Underwrite transactions authority limits within defined financial limits 2. Recommend decisions for transactions beyond authority limits 3. Appropriate & timely resolution of escalations 4. Review team UW decisions in terms of Quality & TAT Review the underwriting guidelines v/s competition 1. Analyse business trends, recommend changes if any. 2. Perform cost benefit analysis. Improve the Underwriting Processes & TAT 1. Identify the process lapses 2. Coordinate with IT/Support functions for rectification 3. Review Underwriting guidelines periodically 4. Stay abreast with newer UW processes/suggest improvements in UW Facilitate training: Self, Underwriters & field force with respect to field level UW 1. Branch visits, update sales team wrt latest changes in the UW requirements 2. Acquire required technical qualification and training. 3. Update and provide guidance to the New Joinees about the Internal as well as external processes IT Systems Development 1. System development, UAT Group Indemnity & Fixed benefit products
SPLHYD1250
Python Developer
KEY RESPONSIBILITIES i. Analyse, design and program application system of moderate complexity and scale; ii. Develop projects using Python technology as per client’s requirements; iii. Maintain applications built on Python technology; iv. Integration of Python based project with other applications/database v. Communicate effectively with the project team; vi. Assume responsibility for the correction and testing of programs; vii. Preparation of software documentation and user manuals viii. Participate in Peer reviews to ensure that programs written comply with approved specifications and standards; ix. Perform any other related functions to be assigned by the Project Manager and; x. Carry out such acts as shall be required for the proper fulfilling of duties listed under items (i) to (viii) above. QUALIFICATIONS & EXPERIENCE • Minimum a Bachelor degree in the area of ICT; • Minimum 2-3 years of programming experience as a Python Developer; • Knowledge of Frappe Workbench (ERPNext) would be an advantage; • Knowledgeable in development including server-side, API, and client-side logic; • Experience in JavaScript, HTML and Jinja templates; • Knowledge of Git or similar versioning tool • Knowledge in UNIX & Linux Operating System SKILLS & COMPETENCIES • Good interpersonal, communication skills; • Ability to learn job requirements and perform effectively in short time; • Ability to work under pressure and during odd hours to meet tight deadlines; • Ability to work independently and efficiently with minimum supervision and within a collaborative team; • Required to travel abroad for overseas assignments; • Customer Service oriented and ability to negotiate with customers tactfully.
SPMSOU1249
Sales Manager - Home Loan
Responsibilities: • Manage a team of sales executives to achieve sales targets for home loan products. • Develop and implement effective sales strategies to drive business growth. • Build and maintain strong relationships with customers and channel partners. • Provide coaching and guidance to sales executives to improve their performance. • Conduct regular performance reviews and provide feedback to team members. • Identify new business opportunities and develop plans to capitalize on them. • Ensure compliance with company policies and procedures, as well as regulatory requirements. • Monitor market trends and competitor activity, and provide insights and recommendations to the senior management team. • Work closely with other departments, such as marketing and operations, to ensure smooth execution of sales strategies.
SPMTAM1248
RM-Branch Banking
Job Purpose To engage and build up relationship with the priority customers for retention, upsell, cross sell and referrals to achieve overall growth of the portfolio and revenue of the Branch. (Acquire new business for the branch) Functional Responsibilities Engage with the mapped customers for converting the account as the primary account of the customer. and maximizing revenue from the customer Act as a financial facilitator to the customer Ensure activation of alternate channel facilities and other value added services for Relationship Customers Regularly analyze the account transactions, understand needs, and assist to fulfill the banking needs of the customer. Ensure customer retention through constant engagement and personalized services. Be responsible for timely resolution of customer queries and complaints. Source new to bank relationships through referrals and market combing. Upsell and cross-sell TPP for maximizing revenue generation for the Bank
SPMMUM1247
Project Lead - Gold Loan
Job Description Technical leadership: Provide technical leadership to a team of IT professionals responsible for supporting retail asset management systems. Develop and maintain the technical roadmap and ensure that the team is working towards achieving the goals and objectives of the department. Retail asset management: Manage and support the retail asset management systems including Gold Loans , Loan Management System. Work closely with the business stakeholders to ensure that the systems meet the needs of the business. Should be hands on Loan Originations system and Loan Management system System integration: Collaborate with other IT teams to integrate the retail asset management systems with third party applications for KYC etc. Vendor management: Work closely with third-party vendors to ensure that the systems are maintained, upgraded and supported as needed. Documentation: Develop and maintain documentation for the retail asset management systems including system requirements, design, and implementation documents. Project management: Manage the implementation of new systems or enhancements to existing systems. This includes project planning, resource allocation, budget management, and risk management. Training and support: Provide training and support to end-users of the retail asset management systems. Ensure that the team is providing timely and effective support to users when issues arise.
SPHMUM1246
Marketing Communication
• Design and implement marketing & health communication strategies for each stage of the customer journey, from acquisition to retention and advocacy. • Create personalized and relevant touchpoints that resonate with customers' health needs and preferences. • Craft compelling health content, including emails, Whatsapp, SMS, Push Notification and In-App Notifications to drive customer participation and engagement • Work with data analytics and execution team to segment the audience and tailor messages and experiences accordingly • Co-ordinate with Digital, Health Management, Claims and Persistency teams to plan monthly engagement campaigns • Act as a customer advocate, gathering feedback and insights to form customer-centric communication • Stay informed about health tech industry trends, emerging engagement techniques and innovative campaigns to drive engagement • Monitor the effectiveness of communication campaigns and strategies using relevant metrics and KPIs
SPHMUM1245
Business Analyst - JB 10
This role acts an interface between Business/Operations and Technology vendors to drive the resolutions on new products, defects and change request or new functionality, help business/Operations implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners: Business case, CBA, requirement gathering, assistance in UAT, implementation, Project Management. Key Result Areas Supporting Actions Requirement gathering from Operations, UW, DOPS, Claims, Sales • Responsible for gathering business requirements to create clear, concise and complete business/functional requirement documents (BRD) for assigned projects • Coordinate with all required stakeholders and come up with best solutions • Meeting Partners and providing solutions, handling partner integrations Interface between Business and Technology to drive the resolutions on new products, defects and change request or new functionality • Understanding the needs of multiple stakeholders • Facilitating the negotiation of requirements amongst multiple stakeholders • Identifying the current- and future-state business processes • Helping the business stakeholders envision the future and how their work will need to change to support the future • This role will be a bridge between all the business users and IT App team and cater to their systems needs and requirements Strategy and Planning • Activity to set priorities, strengthen operations, establish agreement around intended outcomes/results and adjust the organization's growth in response to a changing environment • A disciplined effort that produces fundamental decisions and actions that shape and guide our operations with a focus on the future • Effective strategic planning articulates the actions that are required to make progress Coordination with stakeholders • Have to work closely with stakeholders to understand any process gaps in terms of system that is impacting their daily productivity or TAT Preparation of Business Requirement document (BRD) and test cases • BRD to be prepared after discussion with all respective stakeholders • BRD to include the scope, detailed existing process and proposed process flows and relevant sign offs • Prepared BRD to be signed by all respective stakeholders and the same has to be forwarded to IT team for development • Managing QK team and get test cases prepared by them and signed off by business team UAT Testing • Complete and thorough testing that includes all scenarios and for all systems which will have an impact on that particular project is to be done • UAT has to be initiated and finished within the specific and defines timelines • Manage the creation of relevant test cases to test the functionality of the new solutions from an end user and business perspective Automation of process • One has to take the initiative to identify the automation required in any of the existing process • Complete process of understanding the gap, discussing the system change that’s needs to be done in process as well as system to achieve the target of automation Successful delivery of project • A proper postproduction check is to be done which should ideally involve no defects and have smooth functioning in the production region • Minimum or no change request to be raised for this project which ensures the success of the project • Success of the project to be measured on the following: i. Time ii. Quality iii. Cost
SPM1244
Territory Sales Manager
Responsibilities • Building relationships with Merchants to promote trust and acceptance of Client as a preferred payment partner. • Monitor KPIs, conducting and providing performance review. • Acquire and onboard merchants on Client platform. • Conducting individual client meeting to present products and services to prospective customers. • Coach and provide on-the-job-training to the front line rural sales team. • Ensure brand visibility in assigned districts. • Analyse data to improve productivity and quality of merchant acquisition. • Meet merchants to address concerns and provide solutions to retain them. • Discover sales opportunities through consumer research. • Participate in industry or promotional events and other BTL activity (e.g. Roadshows and trade shows) to cultivate customer relationships. • Retention and engagement of front line rural sales team. • Monitor competition within assigned region. • Maintain daily sales KPI reports for the territory.
SPM1243
Territory Sales Manager
Responsibilities • Building relationships with Merchants to promote trust and acceptance of client as a preferred payment partner. • Monitor KPIs, conducting and providing performance review. • Acquire and onboard merchants on Client platform. • Conducting individual client meeting to present products and services to prospective customers. • Coach and provide on-the-job-training to the front line rural sales team. • Ensure brand visibility in assigned districts. • Analyse data to improve productivity and quality of merchant acquisition. • Meet merchants to address concerns and provide solutions to retain them. • Discover sales opportunities through consumer research. • Participate in industry or promotional events and other BTL activity (e.g. Roadshows and trade shows) to cultivate customer relationships. • Retention and engagement of front line rural sales team. • Monitor competition within assigned region. • Maintain daily sales KPI reports for the territory.
SPMMUM1242
Project Lead - IVR and Digital Contact Centre
Job Description Managerial responsibilities: Technical leadership: Provide technical leadership to a team of IT professionals responsible for Digital Contact Centre Strong understanding of call centre systems both manual , IVR and Digital System integration: Collaborate with other IT teams to integrate the applications for call centre team Vendor management: Work closely with third-party vendors to ensure that the systems are maintained, upgraded and supported as needed. Documentation: Develop and maintain documentation for the retail asset management systems including system requirements, design, and implementation documents. Project management: Manage the implementation of new systems or enhancements to existing systems. This includes project planning, resource allocation, budget management, and risk management. Training and support: Provide training and support to end-users of the retail asset management systems. Ensure that the team is providing timely and effective support to users when issues arise. Functional Responsibilities: Strong techno functional understanding of call centre systems Should be well versed with compliance and RBI guidelines
SPMPUN1241
Data Analyst- Pune
Understand Data Model and structures Perform interactions with BA and relevant business stakeholder for Business Metrics understanding Work with data engineering team to enable metrics related data for dashboards Create dashboard data layer design and develop related transformation Capability to develop dashboards either in Qlik Sense or Power BI Writing SQL/DAX to process Data Delivery of assigned Tickets within accepted timelines Ensure Quality of Delivery Experience in Data Transformation and visualization is mandatory Experience on working with data from multiple databases. Experience in designing Facts and Dimensions (dimensional data model) Qliksense refresh or Power BI data gateway administration & Row Level Security implementation Experience in PostgreSQL and Oracle SQL/PLSQL Strong communication skills with eye for data analytics insights
SPMCHE1240
Zonal Training Manager
Business Financial Services HO Unit AB Sun Life Insurance Co Ltd Location Adyar - Chennai Poornata Position Number of the job 165713 Reports to: Poornata Position No 167397 Poornata Position Title of the job ZH-ZTH-HR Sls Training HDFC-Che Reports to: Poornata Position Title Deputy Vice President Function Human Resources Reports to: Function Human Resources Department HR Sales Training Reports to: Department HR Sales Training Date of Last Updation/Approval 22-Sep-2021 The purpose of the job is to implement training architecture and training road map for the assigned zone through the team, training the Zonal HDFC Sales staff to enhance the productivity of the zone with specific capability development interventions. 1) Job Purpose: 2) Dimensions: Business/SBU/Unit Revenue - Business Workforce Number Unit Workforce Number Function Workforce Number Department Workforce Number Other Quantitative and Important Parameters for the Job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter Job Context/Job Challenges: Building stake holder alignment to achieve higher levels of engagement & productivity in advisors/FLS/BM & BH. Managing the ever changing regulatory framework in implanting & managing all activities leading to a smooth transition Catering to new initiatives and product launches amidst existing priorities Managing and responding to ad-hoc requests for Customised Delivery of Training Programs across levels and Channel Partners Allocating the resources in the optimum way to ensure maximum productivity and effective delivery of training programs within stipulated guidelines Delivering both ...learning initiatives and their measurable impacts on multiple parameters 3) Job Context & Major Challenges: 4) Key Result Areas/Accountabilities: Key Result Areas/Accountabilities Supporting Actions Co-creation, Implementation & Institutionalization of training architecture at the Zones & Regions Provide inputs in designing and development of training architecture basis people insights, market insights, challenges & opportunities. Work closely with central content team in creating the learning architecture Play role in launching the architecture and building stake holder alignment & engagement in building understanding of architecture followed by adherence to ensure that desired learning of team members happen. Maintain strong contracting with sales hierarchy to ensure implementation of learning initiatives and their follow up activities. Co-creation, Implementation & Institutionalization of training architecture at the Zones & Regions Create awareness and drive usage of various sales tools & aids This activities lead to a disciplined learning environment and improved performance, Play critical roles during important events (e.g. new product & fund launches, regulatory changes, etc). Task involves organizing and executing the launch plans, creating awareness with speed & accuracy. Leverage support of all functions in ensuring that desired team is supported well Managing Training Delivery Ensuring that zonal team of ATMs and trainers do publish and adhere to the monthly training calendar. The training delivery will include training of advisors, FLS & BM BH. The training interventions include new joinee inductions, variety of interventions basis architecture, and product launches Team Development Conducting regular team development activities, review, feedback and demonstration sessions Take correct action and coach team members 5) Job Purpose of Direct Reports: Position Title Job Purpose Position No. TM-RTM Conduct TNI and plan training interventions and training calendar for the assigned branches (a Training Manager typically handles 5 to 6 branches) Design training content for the local training requirements Conduct product, process and soft skills trainings for sales managers, insurance advisors and channel partners as per the training calendar and local requirements Provide on the field coaching to sales managers and insurance advisors Handhold new managers and advisors for a certain period and drive basic minimum productivity from them Maintain and flash dashboards and scorecards on training coverages and productivity to stakeholders 00134258 TM-Trng Mrg-HR Sls Tr TPD-Comb To impart training to ROs in order to upgrade there job knowledge through the induction and develop there skills through interventions periodically in the areas of recruitment and selling skills workshops, which would impact the territorys productivity. 00178569 6) Relationships: Relationship Type (Internal or External) Frequency & Nature Internal 1.Product Team Nature & Frequency New product Launches-Need Based 2.Compliance Content Approvals-Need Based External 1.RO Nature & Frequency Training Need Analysis -Regular 2.External Vendors Training Facilities-Need Based 7) Organizational Relationships: Position that It reports into Position and its peers (NoP = 24) Position/s that reports into (NoP = 2) ZI Trng Lucknow ZH-ZTH-HR Sls Training TM-RTM TPD-Che TM-Trng Mrg-HR Sls Tr TPD- ArI Trng Lucknow Comb ArI Trng Chandigarh 2 ArI Trng Raipur ArI Trng Patna TRM-Banca-HDFC BR-Orissa TM-TRM-Bnc-HDFC BR- Guwahati Trng Manager-Branch Banking Trng Mngr HDFC Banca Training Mnger -Jaipur HDFC BB Trng Manager-Branch Banking TM-Branch Banking TM-Trng Mgr-Pune TM-Trng Mgr- Nashik TM-Trng Mgr-Banca-HDFC- Goregao Rgnl Trng Mgnr- TPD- Chnn TM Trng Manager BB Surat TM HDFC Bank Relationship BB B AM-HDFC-Brnch Bankg- Goregaon Assistant Manager HDFC BB Pune TM HDFC Bank Rela ship Non Br TRM- HDFC Bnk Rel-Pune AM-Trng Mrg-HR SL Trng DSF-Gor AM-Tr Mrg-Banca HDFC BR- Bhopal Declaration: This job description is a true reflection of the position -------------- Job Holder Reports to – Manager Name Date of Entry/Approval
SPHBAN1239
Sales Manager - Direct
Job Description Job Title Senior Sales Manager/Sales Manager Function Direct Marketing Department Direct Marketing Reporting To (Title) Area/Regional Sales Manager Superior’s Superior (Title) Zonal Manager Unit Birla Sun Life Insurance Company Ltd Location Zone Business Life Insurance Date 1) Job Purpose Drive Insurance Business from assigned team and Orphan database across campaigns. To ensure all the pre and post sales support and services to the clients along with the team. To maintain Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. 4) Principal Accountabilities Accountability Supporting Actions Implementation of Loyalty Model 1. To ensure maintenance of relationship with Orphan customers. 2. Up-Sell to customers assigned through various campaigns. 3. Ensure Renewal collection and AUM conservation of the assigned base. Achieve Targets related to Premium and NOP in order to contribute in overall growth of the company 4. Allocate leads to the team members as per targets decided. 5. Periodically monitor and review performance on the assigned topline and health parameters 6. Handhold and guide them on the sales process, lead conversion and closure of sale 7. Aggressively downloading all the RnR activities running by the organisation. Executes smooth function of the sales and other processes in order to maximise business potential. 1. Communicating any process change or change in any rules and regulations by the help of different training module. 2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks Ensure relevant people in the right place right time in order to maximise the productivity 1. Understanding the strength of the resource and depending on that allocating job responsibility 2. Evaluating the opportunity of each business unit and allocating targets as per that. Execute the right method of business acquisition in order get the profitable mix for the organisation 1. Scrutinise the business on regular basis and give the relevant information to superiors 2. Achieve Persistency targets as per the company norms so that renewals take place on time 3. Take corrective actions related to persistency and health Recruitment & Training 1. To ensure recruitment of team on a time based manner. 2. To manage attrition within the specified limits. 3. Ensure through continuous on the job training, skill enhancement of team members.
SPHMUM1238
Business Analyst (JB 10)
This role acts an interface between Business/Operations and Technology vendors to drive the resolutions on new products, defects and change request or new functionality, help business/Operations implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners: Business case, CBA, requirement gathering, assistance in UAT, implementation, Project Management. Key Result Areas Supporting Actions Requirement gathering from Operations, UW, DOPS, Claims, Sales • Responsible for gathering business requirements to create clear, concise and complete business/functional requirement documents (BRD) for assigned projects • Coordinate with all required stakeholders and come up with best solutions • Meeting Partners and providing solutions, handling partner integrations Interface between Business and Technology to drive the resolutions on new products, defects and change request or new functionality • Understanding the needs of multiple stakeholders • Facilitating the negotiation of requirements amongst multiple stakeholders • Identifying the current- and future-state business processes • Helping the business stakeholders envision the future and how their work will need to change to support the future • This role will be a bridge between all the business users and IT App team and cater to their systems needs and requirements Strategy and Planning • Activity to set priorities, strengthen operations, establish agreement around intended outcomes/results and adjust the organization's growth in response to a changing environment • A disciplined effort that produces fundamental decisions and actions that shape and guide our operations with a focus on the future • Effective strategic planning articulates the actions that are required to make progress Coordination with stakeholders • Have to work closely with stakeholders to understand any process gaps in terms of system that is impacting their daily productivity or TAT Preparation of Business Requirement document (BRD) and test cases • BRD to be prepared after discussion with all respective stakeholders • BRD to include the scope, detailed existing process and proposed process flows and relevant sign offs • Prepared BRD to be signed by all respective stakeholders and the same has to be forwarded to IT team for development • Managing QK team and get test cases prepared by them and signed off by business team UAT Testing • Complete and thorough testing that includes all scenarios and for all systems which will have an impact on that particular project is to be done • UAT has to be initiated and finished within the specific and defines timelines • Manage the creation of relevant test cases to test the functionality of the new solutions from an end user and business perspective Automation of process • One has to take the initiative to identify the automation required in any of the existing process • Complete process of understanding the gap, discussing the system change that’s needs to be done in process as well as system to achieve the target of automation Successful delivery of project • A proper postproduction check is to be done which should ideally involve no defects and have smooth functioning in the production region • Minimum or no change request to be raised for this project which ensures the success of the project • Success of the project to be measured on the following: i. Time ii. Quality iii. Cost
SPHCHE1237
Circle Relationship Manager
To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sun life Insurance. To ensure all the pre and post-sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Key Challenges for the role – • Market Volatility as BSLI predominantly sell unit linked policies and traditional policies. • High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key. • Balancing between the process requirement and expectations of the Channel partners • Responsibilities : - Handling the responsibility for Business Target achievement of the circle - Building relationship with key Bank Stakeholders and driving partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. - Ensuring Circle/Cluster visits to optimize performance and enhance relationship. - Driving sales and achieving targets through the bank branches - Providing inputs to the Regional Acquisition Head and making plans for achievement in order to support and contribute to Bank Strategy. - The Bank is the key customer of the Business Manager and he has to engage an open and trusting relationship with the Branch Managers/officers/staff - Activating & Penetrating branches for Liability Sales 4) Principal Accountabilities Accountability Supporting Actions Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company 1. Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank) 2. Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH 1. Aggressively downloading all the RnR activities running by the organization. 2. Create Innovative ways to have Branch Activities to increase the customer penetration Executes smooth function of the sales and other processes in order to maximise business potential. 1. Communicate any process change or change in any rules and regulations by the help of different training module. 2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks Relation Ship Management: Open Architecture 1. To Handle Bank customers requirements with the best services and products ranges 2. To be equipped with insurance and Bank Products knowledge to manage the relationship at all the levels to have the desire out-puts. Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line 1. Identify innovative methods working with the relationship to enhance penetration of the database 2. FLS Review Mechanism to have 40% Activation with 2 Case / Active @ 50K ATS to be focused 3. Ensure Product Mix - Trad 50% : ULIP 40% : Term 10% 4. 15% Business More than TATA Provide inputs for new products & Sales Pitch, basis an in- depth understanding of Channel needs 5. Identify training needs for the in-house and channel partner team Execute the right method of business acquisition in order get the profitable mix for the organization 1. Scrutinise the business on regular basis and give the relevant information to superiors 2. Interact with the customers through welcome calls Achieve Persistency targets as per the company norms so that renewals take place on time 1. Communicate with customers and 2. resolve queries as and when required to ensure that renewal takes place on time
SPMBAN1236
State Head - Home Loan
Achievement of budgeted business Growth and profitability of the State by increasing AUM, Penetration, distribution, customer retention, sales force profitability, yeild and cross sell of insurance product. Business Strategy formulation & implementation at branch level Achievement of revenue goals, Organization development and being an inspirational leader for his team. Coaching and development of his team. Conduct trend analysis, benchmarking competitors, identify best practices with success & failure metrics Seek inputs from across various functions for ideas on transactional & transformational changes and check feasibility & alignment to create future road maps
SPM1235
Relationship Manager – HNI Sales
• The Relationship Manager will be Responsible for Acquiring HNI clients (Affluent & Super Affluent) • He/She would be responsible to drive the TPP sales through branch sales team and advisors. • Maintaining client relationships and generate AUM from preferred clients. • Advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients • Track the Affluent & Super Affluent Client segment in the market for new client acquisition • To research, investigate and update themselves on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. • To coordinate with product and research team (Centralize CFP Team) for taking investment decision for the clients. • To conduct and assist in organizing seminars, workshops and other business development activities
SPL1234
Cluster Head BSQIG
• Branch Operations and Service Monitoring is a critical role to ensure the control and compliance to both internal and external policies and processes are adhered to duly ensuring best in class services to customers. • Hence, has the key responsibility of conducting independent and fair assessment of control framework at the branches, adherence to bank's policies and applicable local regulations, testing of customer service parameters, relating to transaction execution and monitoring, imparting basic training/hand holding, etc. • Is responsible to ensure that branches function within defined policies and procedures, highlight control failures / break-down to Business & Operations seniors for remedial actions. Additionally, they shall play an important role in enhancing and implementation of branch processes from both control and service perspective. • Shall report to Zonal Head-BSQIG and would have a span of control of 25- 30 branches. Engagement with Control Functions : Internal Audit : • The key responsibility of BMCM is to ensure that branches achieve Satisfactory Audit Rating. The BMCM reviewer essentially ensures early detection of control failures, and work towards improvement of branch rating. • BMCM reviewer is responsible for review of Audit Issues and assess whether these are localized or across branches (systemic/ process etc) and accordingly work towards review and remediation with the branch teams. • Compliance Team : BMCM will also engage with the Compliance Team for the improvement in KYC/AML related areas in branches or any gaps identified during the periodic review and streamline the processes. • Service Quality Maintenance • Branch Hygiene Maintenance
SPHMUM1233
Group Underwriting - JB 10/11
The purpose of this role is lead the team to assess, evaluate and accept risk based on evidence submitted and to ensure that the same is executed within the risk acceptance parameters as defined. Quick and accurate underwriting decision, maintaining high quality service, standards, meeting business targets 1. Underwrite transactions authority limits within defined financial limits 2. Recommend decisions for transactions beyond authority limits 3. Appropriate & timely resolution of escalations 4. Review team UW decisions in terms of Quality & TAT Review the underwriting guidelines v/s competition 1. Analyse business trends, recommend changes if any. 2. Perform cost benefit analysis. Improve the Underwriting Processes & TAT 1. Identify the process lapses 2. Coordinate with IT/Support functions for rectification 3. Review Underwriting guidelines periodically 4. Stay abreast with newer UW processes/suggest improvements in UW Facilitate training: Self, Underwriters & field force with respect to field level UW 1. Branch visits, update sales team wrt latest changes in the UW requirements 2. Acquire required technical qualification and training. 3. Update and provide guidance to the New Joinees about the Internal as well as external processes IT Systems Development 1. System development, UAT Group Indemnity & Fixed benefit products
SPHHYD1232
SR Area Sales Manager - South
Sales Planning: • Set up & drive the team to reach Acquisition & Transaction targets • Develop and drive sales & service efficiencies • Put in place processes and metrics for tracking progress to the plan and setup review mechanisms with all stakeholders Services Planning: • Set up and drive the team to achieve active merchant targets through servicing them effectively • Ensure effective deployment, training and farming of merchants acquired • Plan, assess & implement monetization avenues Competitor: • Monitor competitive activity in key accounts and ensure appropriate response strategies are formulated and implemented • Be updated with all competition activities. Share best practices of competition internally Others: • Contribute in the areas of leadership development, employee engagement, organization development, and capability building. • Work with internal stakeholders including Marketing, CS.
SPMHYD1231
Claims - JB 11 - Hyderabad
The role is responsible for settlement of all claims for assigned verticals & to either process or repudiate as per set guidelines and close within defined TAT. Processing & Monitoring of Indemnity and Fixed Benefit Claims 1. Monitor Claims transactions, authority limits, TATs 2. Appropriate & timely resolution of escalations 3. Monitor Claims Team Performance metrics 4. Measure Claims decisions: Quality & TAT 5. Retrospective Claims Quality Analysis 6. Analyzing claims trends across various channels and providing feedback and recommendations to claims and underwriting via calling Intelligence Address queries / complaints 1. Address queries from Customers, Intermediaries, Sales, other departments within defined TAT 2. Respond to Claims queries coming from the Company, Audit Training / BCP / Risk, Review, MIS / Compliance Recommend empowerment for Claims Officers 3. Audit 4. Training Facilitate training: Self, Claims officers & non-medical resources 1. Acquire required technical qualification and training. 2. Update and provide guidance to the New Joinees about the Internal as well as external processes. Processing & Monitoring of Indemnity and Fixed Benefit Claims 1. Monitor Claims transactions, authority limits, TATs 2. Appropriate & timely resolution of escalations 3. Monitor Claims Team Performance metrics 4. Measure Claims decisions: Quality & TAT 5. Retrospective Claims Quality Analysis 6. Analyzing claims trends across various channels and providing feedback and recommendations to claims and underwriting via calling Intelligence Address queries / complaints 1. Address queries from Customers, Intermediaries, Sales, other departments within defined TAT 2. Respond to Claims queries coming from the Company, Audit Training / BCP / Risk, Review, MIS / Compliance Recommend empowerment for Claims Officers 3. Audit 4. Training Facilitate training: Self, Claims officers & non-medical resources 1. Acquire required technical qualification and training. 2. Update and provide guidance to the New Joinees about the Internal as well as external processes.
SPMBAN1230
State Head - Home Loan
*Achievement of budgeted business Growth and profitability of the State by increasing AUM, Penetration, distribution, customer retention, sales force profitability, yeild and cross sell of insurance product. Business Strategy formulation & implementation at branch level Achievement of revenue goals, Organization development and being an inspirational leader for his team. Coaching and development of his team. Conduct trend analysis, benchmarking competitors, identify best practices with success & failure metrics Seek inputs from across various functions for ideas on transactional & transformational changes and check feasibility & alignment to create future road maps Strategizing working plan for volume scale up with profitability for meeting defined targets Develop and enhance channel sales - MO Bonds/Builders Business Driving Sales Contest for the State Take initiative in brand building and sales promotional campaigns, and plan the digital footprint in all these areas Ensuring the required manpower is on board at all times., Working continously with ZH to decide upon the lucarative incentive plans. Actively guide, mentor and monitor the CSMs and BSMs and provide leadership Ensuring the healthy relationship between Sales and Credit team to increase efficiency. Market benchmark bringing new technological innovation or idiation
SPLMUM1229
Relationship Manager-EEG
Acquire relationship with ticket size from Rs 50 lacs to Rs 25 crores, Manage relationship from log in to credit processing to limit setting and post disbursement servicing for 12 months and then smooth handing over of the clients to Portfolio Manager. Primary responsibility is to grow the asset book size basis assigned targets and work on revenue target achievment.Enhance wallet share by focusing on cross sell pertaining to Insurance,Trade,FX and Self funding. Work with Branches on beat system and generate business and also work closely with Industry and Trade associations. Ensure portfolio hygiene is maintained by focussing on NPA and SMA control. Need to put up basic CAM and have to do credit profile assessment and understand business working models of clients. All credit related compliance has to be maintained and norms need to be adhered to. Additionally need to focus on LAP asset book growth basis assigned targets by working with stake holders
SPL1228
Relationship Manager - HNI
• The Relationship Manager will be Responsible for Acquiring HNI clients (Affluent & Super Affluent) • He/She would be responsible to drive the TPP sales through branch sales team and advisors. • Maintaining client relationships and generate AUM from preferred clients. • Advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients • Track the Affluent & Super Affluent Client segment in the market for new client acquisition • To research, investigate and update themselves on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. • To coordinate with product and research team (Centralize CFP Team) for taking investment decision for the clients. • To conduct and assist in organizing seminars, workshops and other business development activities.
SPMMUM1227
Business Analyst - SME Banking
Job Description 1. Requirements Gathering: The Business Analyst is responsible for gathering and documenting business and user requirements for business solutions, including functional and non-functional requirements. 2. Requirements Analysis: The Business Analyst is responsible for analyzing requirements to identify potential issues, gaps, and opportunities for improvement, and ensuring that requirements are complete, accurate, and feasible. 3. Design: The Business Analyst is responsible for working with teams including user interface design, process design, and system design, and ensuring that designs meet the needs of Functional departments and the business. 4. Prototyping: The Business Analyst is contributing for creating prototypes to demonstrate functionality, user experience, and design, and gather feedback from stakeholders. 5. Testing: The Business Analyst is responsible for developing and executing test cases and scripts, and nducting user acceptance testing to ensure that solutions meet the business and user requirements. 6. Documentation: The Business Analyst is responsible for creating and maintaining documentation for solutions, including functional specifications, use cases (if any), user stories, and other relevant documentation. 7. Training: The Business Analyst is responsible for providing training to users and stakeholders on new solutions, features, and functionality. Overall, the functional responsibilities of a Business Analyst in BSG involves gathering, analyzing, designing, prototyping, testing, documenting, and managing solutions, and ensuring that they meet the needs of Functional departments and the business. Additionally, the Business Analyst should have strong data analysis skills to identify trends and make data-driven decisions.
SPMMUM1226
Business Analyst - Wholesale Banking
Job Description 1. Requirements Gathering: The Business Analyst is responsible for gathering and documenting business and user requirements for business solutions, including functional and non-functional requirements. 2. Requirements Analysis: The Business Analyst is responsible for analyzing requirements to identify potential issues, gaps, and opportunities for improvement, and ensuring that requirements are complete, accurate, and feasible. 3. Design: The Business Analyst is responsible for working with teams including user interface design, process design, and system design, and ensuring that designs meet the needs of Functional departments and the business. 4. Prototyping: The Business Analyst is contributing for creating prototypes to demonstrate functionality, user experience, and design, and gather feedback from stakeholders. 5. Testing: The Business Analyst is responsible for developing and executing test cases and scripts, and nducting user acceptance testing to ensure that solutions meet the business and user requirements. 6. Documentation: The Business Analyst is responsible for creating and maintaining documentation for solutions, including functional specifications, use cases (if any), user stories, and other relevant documentation. 7. Training: The Business Analyst is responsible for providing training to users and stakeholders on new solutions, features, and functionality. Overall, the functional responsibilities of a Business Analyst in BSG involves gathering, analyzing, designing, prototyping, testing, documenting, and managing solutions, and ensuring that they meet the needs of Functional departments and the business. Additionally, the Business Analyst should have strong data analysis skills to identify trends and make data-driven decisions.
SPMMUM1225
Business Analyst - HRMS, Finance & other
Job Description 1. Requirements Gathering: The Business Analyst is responsible for gathering and documenting business and user requirements for business solutions, including functional and non-functional requirements. 2. Requirements Analysis: The Business Analyst is responsible for analyzing requirements to identify potential issues, gaps, and opportunities for improvement, and ensuring that requirements are complete, accurate, and feasible. 3. Design: The Business Analyst is responsible for working with teams including user interface design, process design, and system design, and ensuring that designs meet the needs of Functional departments and the business. 4. Prototyping: The Business Analyst is contributing for creating prototypes to demonstrate functionality, user experience, and design, and gather feedback from stakeholders. 5. Testing: The Business Analyst is responsible for developing and executing test cases and scripts, and nducting user acceptance testing to ensure that solutions meet the business and user requirements. 6. Documentation: The Business Analyst is responsible for creating and maintaining documentation for solutions, including functional specifications, use cases (if any), user stories, and other relevant documentation. 7. Training: The Business Analyst is responsible for providing training to users and stakeholders on new solutions, features, and functionality. Overall, the functional responsibilities of a Business Analyst in BSG involves gathering, analyzing, designing, prototyping, testing, documenting, and managing solutions, and ensuring that they meet the needs of Functional departments and the business. Additionally, the Business Analyst should have strong data analysis skills to identify trends and make data-driven decisions.
SPMMUM1224
Business Analyst - Treasury & Risk
Job Description 1. Requirements Gathering: The Business Analyst is responsible for gathering and documenting business and user requirements for business solutions, including functional and non-functional requirements. 2. Requirements Analysis: The Business Analyst is responsible for analyzing requirements to identify potential issues, gaps, and opportunities for improvement, and ensuring that requirements are complete, accurate, and feasible. 3. Design: The Business Analyst is responsible for working with teams including user interface design, process design, and system design, and ensuring that designs meet the needs of Functional departments and the business. 4. Prototyping: The Business Analyst is contributing for creating prototypes to demonstrate functionality, user experience, and design, and gather feedback from stakeholders. 5. Testing: The Business Analyst is responsible for developing and executing test cases and scripts, and nducting user acceptance testing to ensure that solutions meet the business and user requirements. 6. Documentation: The Business Analyst is responsible for creating and maintaining documentation for solutions, including functional specifications, use cases (if any), user stories, and other relevant documentation. 7. Training: The Business Analyst is responsible for providing training to users and stakeholders on new solutions, features, and functionality. Overall, the functional responsibilities of a Business Analyst in BSG involves gathering, analyzing, designing, prototyping, testing, documenting, and managing solutions, and ensuring that they meet the needs of Functional departments and the business. Additionally, the Business Analyst should have strong data analysis skills to identify trends and make data-driven decisions.
SPMMUM1223
Business Analyst - Retail Liabilities & NRI
Job Description 1. Requirements Gathering: The Business Analyst is responsible for gathering and documenting business and user requirements for business solutions, including functional and non-functional requirements. 2. Requirements Analysis: The Business Analyst is responsible for analyzing requirements to identify potential issues, gaps, and opportunities for improvement, and ensuring that requirements are complete, accurate, and feasible. 3. Design: The Business Analyst is responsible for working with teams including user interface design, process design, and system design, and ensuring that designs meet the needs of Functional departments and the business. 4. Prototyping: The Business Analyst is contributing for creating prototypes to demonstrate functionality, user experience, and design, and gather feedback from stakeholders. 5. Testing: The Business Analyst is responsible for developing and executing test cases and scripts, and nducting user acceptance testing to ensure that solutions meet the business and user requirements. 6. Documentation: The Business Analyst is responsible for creating and maintaining documentation for solutions, including functional specifications, use cases (if any), user stories, and other relevant documentation. 7. Training: The Business Analyst is responsible for providing training to users and stakeholders on new solutions, features, and functionality. Overall, the functional responsibilities of a Business Analyst in BSG involves gathering, analyzing, designing, prototyping, testing, documenting, and managing solutions, and ensuring that they meet the needs of Functional departments and the business. Additionally, the Business Analyst should have strong data analysis skills to identify trends and make data-driven decisions.
SPMHYD1222
Full Stack Developer (2-4 Years)
KEY RESPONSIBILITIES i. Analyse, design and program application system of moderate complexity and scale ii. Conduct data analysis and prepare logical database structure iii. To mentor and coach junior resources iv. Assume maintenance responsibility of existing systems v. Participate in Peer reviews to ensure that programs written comply with approved specifications and standards vi. Assume responsibility for a) the preparation of software documentation and user manuals and b) the testing and correction of programs vii. Communicate effectively with the project team viii. Perform any other related functions to be assigned by the Project Manager. ix. Carry out such acts as shall be required for the proper fulfilling of duties listed under items (i) to (viii) above. QUALIFICATIONS & EXPERIENCE o Minimum a bachelor’s degree, preferably in the area of ICT; o Relevant experience in software development or maintenance in using JAVA o Experience with Spring Framework (Spring Boot). o Knowledge of an RDBMS such as Oracle, MS SQL, PostgreSQL o Knowledge of REST APIs o Knowledge of Git or similar versioning tool o Implement DevOps pipelines for Continuous Integration and Deployment using Jenkins or other relevant tool o Ability to work both on the back as well as Front (e.g., Angular/React) o Knowledge of Kubernetes/Docker o Being already knowledgeable about setup of cloud infrastructure such as AWS or Azure SKILLS & COMPETENCIES o Good interpersonal, communication, analytical skills o Fluent in English/French (written and spoken) o Ability to learn job requirements and perform effectively in short time o Ability to work under pressure and during odd hours to meet tight deadlines o Customer Service oriented and ability to negotiate with customers tactfully.
SPMHYD1221
Full Stack Developer (0-2 Years)
KEY RESPONSIBILITIES i. Analyse, design and program application system of moderate complexity and scale ii. Conduct data analysis and prepare logical database structure iii. To mentor and coach junior resources iv. Assume maintenance responsibility of existing systems v. Participate in Peer reviews to ensure that programs written comply with approved specifications and standards vi. Assume responsibility for a) the preparation of software documentation and user manuals and b) the testing and correction of programs vii. Communicate effectively with the project team viii. Perform any other related functions to be assigned by the Project Manager. ix. Carry out such acts as shall be required for the proper fulfilling of duties listed under items (i) to (viii) above. QUALIFICATIONS & EXPERIENCE o Minimum a bachelor’s degree, preferably in the area of ICT; o Relevant experience in software development or maintenance in using JAVA o Experience with Spring Framework (Spring Boot). o Knowledge of an RDBMS such as Oracle, MS SQL, PostgreSQL o Knowledge of REST APIs o Knowledge of Git or similar versioning tool o Implement DevOps pipelines for Continuous Integration and Deployment using Jenkins or other relevant tool o Ability to work both on the back as well as Front (e.g., Angular/React) o Knowledge of Kubernetes/Docker o Being already knowledgeable about setup of cloud infrastructure such as AWS or Azure SKILLS & COMPETENCIES o Good interpersonal, communication, analytical skills o Fluent in English/French (written and spoken) o Ability to learn job requirements and perform effectively in short time o Ability to work under pressure and during odd hours to meet tight deadlines o Customer Service oriented and ability to negotiate with customers tactfully.
SPMMUM1220
Senior Executive - Commercial Finance
RESPONSIBILITIES: Distributors Rebate Claims Processing – Verification of claims against the sales data / invoices & approvals in Distributor ERP and CN processing in SAP Franchisee Payments Processing Determination of month end provisioning and passing journal vouchers Coordination with Distributors for Claim submission and resolving their queries Coordination with Sales / Service team KNOWLEDGE/EXPERIENCE/PERSON PROFILE Processing of claims / payments within the specified timeline – KPI achievement Ensure accuracy of claims being processed – Adherence to verification procedures Maintenance of payment trackers and other MIS data as required from time to time EXPERIENCE / EDUCATION/TRAINING 2+ Years of experience in finance function (Claim / Payment processing experience) Graduation/Post Graduation in Finance Working knowledge of MS Excel SAP experience, preferred
SPHMUM1219
Lead – Vendor Management
1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) The Call Center Sales Vendor Manager is responsible for overseeing and managing the relationships with external vendors who provide call center sales services to the organization. They play a crucial role in ensuring the success of outsourced sales programs, optimizing performance, and maintaining high-quality service delivery. The Vendor Manager acts as the primary liaison between the organization and the vendors, coordinating activities, monitoring performance metrics, and driving continuous improvement. Additionally, managing the team effectively, addressing their concerns and ensuring compliance with company policies and the ABC Code of Conduct, while maintaining high-quality client interactions. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas) Key Result Areas Supporting Actions Vendor Relationship Management: • Develop and maintain strong relationships with external vendors, acting as the main point of contact for all vendor-related matters. • Collaborate with vendors to define and align sales goals, objectives, and performance metrics. • Conduct regular vendor meetings, performance reviews, and ongoing communication to ensure compliance with service level agreements (SLAs) and contract terms. • Address vendor concerns, resolve disputes, and mediate any conflicts that may arise. • Performance Monitoring and Reporting: • Track and analyze key performance indicators (KPIs) to evaluate vendor performance, including sales conversion rates, call quality, customer satisfaction, and revenue targets. • Generate regular performance reports and dashboards, identifying trends, insights, and areas for improvement. • Conduct root cause analysis to identify factors impacting performance, implementing corrective actions and process enhancements as necessary. • Provide feedback and recommendations to vendors on performance improvement strategies. Quality Assurance and Compliance: • Ensure vendors adhere to established sales processes, scripts, and compliance guidelines. • Conduct audits and quality assurance checks on vendor operations, monitoring call recordings, sales transactions, and adherence to regulatory requirements. • Develop and implement training programs to enhance vendor performance, product knowledge, and sales techniques. • Stay updated on industry best practices and trends related to call center sales operations. Cross-functional Collaboration • Collaborate with internal stakeholders, including sales managers, marketing teams, and customer service departments, to align strategies and optimize the vendor partnership. • Participate in cross-functional projects, providing subject matter expertise and driving process improvements. • Foster effective communication channels to ensure a smooth flow of information between the organization and vendors.
SPLMUM1218
Sr. Specialist - Tech Support
Sr. Specialist - Tech Support Responsibilities: • Implement and Maintain Systems and Datacenter infrastructure. • Deploy and troubleshoot Windows technologies. • Architect, deploy changes, troubleshoot Citrix VDI infrastructure • Delivering resolutions within SLA. • Handling Incidence, troubleshoot and resolve complex real-time issues. • Drive change manager for VDI, HCI, applications and server infrastructure. • Implement and Maintain Network, Systems, Information Security infrastructure • Delivering resolutions within SLA. • Handling Incidence, troubleshoot and resolve complex real-time issues. • Interaction with client technology team / ISPs / Vendors /Service partners during incidence, new implementations etc. • Following ITIL practices, Ensuring Compliance adherence. • Creating and updating Procedure documents, creating knowledge bases. • Initiator/self-starter, Result-oriented, flexible, complex problem-solving skills, • Manage work force of sysadmins. • Mentoring and training junior engineers. Technical skills: Hands-on • Dell Server, Rack mounted/Blade Servers, Windows 2003/2008/2012 + Servers, File Server, Anti-Virus Server, Active Directory Server. MS SQL server. • Virtualization: Nutainx – Acropolis and VMware. • HCI – Nutainx , VXrail, SimpliVity • VDI – Citrix , Horizon platform administration along with ThinPC. • M365 -Suite administration. • Cloud administration AWS/Azure • Security software such as Anti-virus, Anti-SPAM, Anti-Spyware, Encryption, DLP, MDM and other security related technologies. • ITIL certification desired. • Cisco / Dell L2 Switches, L3 Switches, Router, IP addressing/Subnetting, VLAN, SDWAN. Routing OSPF, RIPv2, BGP, WAN Technology (MPLS, VPLS, IPSec VPN), Wireless Controllers, Wireless APs. • IP Phones, Analog Phones, IP to Analog converters, Call Logger, Call Billing, Call Center, Voice NMS, Extn Numbering, DID, Tel Features, Call Center, ISDN PRI, Voice Technologies (POTS, VoIP, SIP Trunking) • Microsoft, Cisco, AWS, AZURE, CITRIX, NUTANIX, Linux at least one of these certifications is a must. • CCNA certification is a must and CCNP and CCIE is desired. Years Of Experience : 12+ years
SPM1217
Regional Credit Manager
Overall management of front-end operating processes across Branches in Disbursal of loans as per number & volume based on the organizational strategy & targets all loan products during the year Drive achievement of login to disbursal ratio Ensure portfolio quality of loans originate during the current year & maintain an overall GNPA as defined in targets Drive process efficiency & standardization across regions Achieve & maintain the desired TAT across loan products as per goals Ensure highest level of accuracy in processing of files Ensure customer retention & service standards to be driven through the branches. Implement cost saving initiatives to, Process refinement as per best industry practices High quality of customer evaluation & process adherence through adequate training & process simplification Ensure regularity & accuracy of business MIS to be able to keep relevant people informed about the business momentum & to provide data to relevant people to act upon Participate & enable process rationalization keeping in mind customer needs & the risk control Ensure an average disbursal productivity as per assigned target Actively implement vendor management processes & controls to ensure highest level of service & quality from them Recommend product & policy changes in line with market learnings & changing market dynamics Drive the team with the layered reporting structure & ensure that the team understands the team goals & the impact of achievement of the same on the organizational goals Co-own business targets for analytics driven business outcomes
SPMMUM1216
Assistant Manager - IT Adminstrator
Skill Sets we are looking for : Self-motivated and intuitive IT professional responsible to evaluate, setup, monitor and maintain critical IT systems in End User Engineering space that includes Enterprise Networks, Identity & User Access, Endpoints & Security. Good hands-on experience with multiple engineering projects in computer networks, firewalls & VPNs, Wi-Fi Networks, Endpoint Deployments (macOS, Windows, iOS & Android), Identity and Directory Services (Active Directory / Google Workspace), IT Security and Compliance, Scripting and Automation, Systems & Network monitoring tools, helpdesk / ticketing systems. Active Directory, Google Workspace, SSO SAML & SCIM Provisioning, User Onboarding, Access Management, Asset Management, IT Inventory, FortiGate, Firewall, IPSec VPN, SSL VPN, Wi-Fi, Router, Switch, VLANs, FortiClient EMS, Ransomeware, macOS, Windows, Unix/Linux, JAMF MDM, Google Workspace MDM, Remote Install, Vulnerability Scan, Patch Management, Data Backup & Security, Data Loss Prevention, etc.
SPMMUM1215
Network Engineer
Responsibilities: • Implement and Maintain Network, Systems, Information Security infrastructure • Delivering resolutions within SLA. • Handling Incidence, troubleshoot and resolve complex real-time issues. • Interaction with client technology team / ISPs / Vendors /Service partners during incidence, new implementations etc. • Following ITIL practices, Ensuring Compliance adherence. • Creating and updating Procedure documents, creating knowledge bases. • Initiator/self-starter, Result-oriented, flexible, complex problem-solving skills, • Work in team. • Mentoring and training junior engineers. Technical skills: • Cisco / Dell L2 Switches, L3 Switches, Router, IP addressing/Subnetting, VLAN, SDWAN. Routing OSPF, RIPv2, BGP, WAN Technology (MPLS, VPLS, IPSec VPN), Wireless Controllers, Wireless APs. • IP Phones, Analog Phones, IP to Analog converters, Call Logger, Call Billing, Call Center, Voice NMS, Extn Numbering, DID, Tel Features, Call Center, ISDN PRI, Voice Technologies (POTS, VoIP, SIP Trunking) • CCNA certification is a must and CCNP and CCIE is desired.
SPMMUM1214
Secretarial & Compliance
• Managing secretarial activities such as holding Board and Committee Meetings including ALCO and RMC meetings, preparing agenda and minutes, Board presentation and liasoning with business team, shareholders, directors and regulators. • Handling due diligence, RBI inspection, co-ordinating with Internal Auditor, Statutory Auditors, Secretarial and closing the respective audits etc. • Submission of various disclosures with Stock Exchange under SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and ensuring compliance with Debenture Trustees and Exchanges in connection with listed Non-Convertible Debentures (“NCD”) & Listed Commercial papers • Preparation of Offer Document for private placement of listed NCD, Filing of Corporate Action Form, drafting Debenture Trust Deed, Hypothecation cum Mortgage Deed, Listing of NCD with Stock Exchange, Co-ordination with Debenture Trustees, Filing of necessary forms, etc. • Preparation of Notice of Annual General Meeting and Extraordinary General Meeting, Board’ Report, Corporate Governance Report, etc. • Ensuring coordination with various stakeholders for implementing ESG related activities and also working on BRSR. • Ensuring that the Company is compliant with the Master Direction/Circulars issued or amended by RBI from time to time. • Submission of various Returns with Reserve Bank of India (“RBI”) and filing of various intimation with RBI • Finalisation and Implementation of various Policies, setting up process to monitoring compliances of HFC/NBFC. • Co-ordination with Various Business Functions for ensuring that the Lending/Investment activities are in compliance with RBI Provisions • Monitoring of loan books of the Company and ensuring proper KYC, credit appraisal, review process is followed • Well-versed with compliances with RBI under FEMA pertaining to ODI application, APR, FLA filing for investment in off-shore entities • Ensuring compliances as per the Companies Act, 2013, Secretarial Standards and updation of statutory records and to file various e-forms with MCA.
SPMMUM1213
Product Manager-Digital
Product strategy • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth • Create buy-in for the product vision both internally and with key external partners Product Development • Building scope and requirements for digital platforms basis the product strategy • Understand and lead analysis of the competitive environment, customers and product metrics to determine the right set of features to drive engagement • Translate product strategy into detailed requirements and prototypes • Work with design team to guide design of UI/UX • Considering the product lifecycle - own, prioritize and execute the product roadmap • Define and analyze metrics that inform the success of product across digital channels Stake Holder Management • Communicate product strategy, roadmap, and updates to internal stakeholders, including executives, sales teams, and customer support. • Collaborate with Business, Tech and Vendors for requirements and product delivery • Engage with customers and gather feedback to understand their needs, pain points, and satisfaction levels. Technical and QA Team engagement • Working closely with the technical team to build and deliver the product • Working closely with third party partners for integrations/customizations and defining technical service level agreement. • Overseeing the entire testing of the product before release, working closely with the QA team to check the test cases drawn out • Self-QC the finished product knowing the initial product requirements User Experience enhancements basis Analytics • Study data from customer analytics and define, alter and enhance design processes whenever required • Analyzing data to understand the various user pain points and then making changes to the product accordingly • Enhancing product feature-wise flow and usage and defining new user journeys Managing Product Release Cycle management • Owning the product development lifecycle month-on-month • Prioritizing feature development and enhancements for every release • Setting timelines and stake holder management for features • Using analytics to optimize process flows and identify/solve customer issues
SPMPUN1212
Branch Credit Manager
Job Profile: • Credit appraisal of loans as per the credit policy of the company. Must have experience in Credit Underwriting. • Discussion with the customers and checking their loan requirements. • PD with customers at residence and business premise for assessing income. • Maintaining current knowledge of market conditions and company lending guidelines. • Managing turnaround time and file quality of the respective locations. • Understanding of Property related knowledge (like legal title and market value of the property) • Vendor Management Job Requirements: • Must have experience in Credit Underwriting (NBFC/ BFSI, Product HL , LAP, Mortgage) • Minimum experience is required 6-8years in Home Loan & LAP. • Any graduate or Post graduate.
SPL1211
Relationship Manager -EEG
Acquire relationship with ticket size from Rs 50 lacs to Rs 25 crores, Manage relationship from log in to credit processing to limit setting and post disbursement servicing for 12 months and then smooth handing over of the clients to Portfolio Manager. Primary responsibility is to grow the asset book size basis assigned targets and work on revenue target achievment.Enhance wallet share by focusing on cross sell pertaining to Insurance,Trade,FX and Self funding. Work with Branches on beat system and generate business and also work closely with Industry and Trade associations. Ensure portfolio hygiene is maintained by focussing on NPA and SMA control. Need to put up basic CAM and have to do credit profile assessment and understand business working models of clients. All credit related compliance has to be maintained and norms need to be adhered to. Additionally need to focus on LAP asset book growth basis assigned targets by working with stake holders
SPL1209
Cluster Head BSQIG
Job Responsibities:- • Branch Operations and Service Monitoring is a critical role to ensure the control and compliance to both internal and external policies and processes are adhered to duly ensuring best in class services to customers. • Hence, has the key responsibility of conducting independent and fair assessment of control framework at the branches, adherence to bank's policies and applicable local regulations, testing of customer service parameters, relating to transaction execution and monitoring, imparting basic training/hand holding, etc. • Is responsible to ensure that branches function within defined policies and procedures, highlight control failures / break-down to Business & Operations seniors for remedial actions. Additionally, they shall play an important role in enhancing and implementation of branch processes from both control and service perspective. • Shall report to Zonal Head-BSQIG and would have a span of control of 25- 30 branches. Engagement with Control Functions : Internal Audit : • The key responsibility of BMCM is to ensure that branches achieve Satisfactory Audit Rating. The BMCM reviewer essentially ensures early detection of control failures, and work towards improvement of branch rating. • BMCM reviewer is responsible for review of Audit Issues and assess whether these are localized or across branches (systemic/ process etc) and accordingly work towards review and remediation with the branch teams. • Compliance Team : BMCM will also engage with the Compliance Team for the improvement in KYC/AML related areas in branches or any gaps identified during the periodic review and streamline the processes. • Service Quality Maintenance • Branch Hygiene Maintenance
SPH1207
Regional Credit Manager
Overall management of front-end operating processes across Branches in Disbursal of loans as per number & volume based on the organizational strategy & targets all loan products during the year Drive achievement of login to disbursal ratio Ensure portfolio quality of loans originate during the current year & maintain an overall GNPA as defined in targets Drive process efficiency & standardization across regions Achieve & maintain the desired TAT across loan products as per goals Ensure highest level of accuracy in processing of files Ensure customer retention & service standards to be driven through the branches. Implement cost saving initiatives to, Process refinement as per best industry practices High quality of customer evaluation & process adherence through adequate training & process simplification Ensure regularity & accuracy of business MIS to be able to keep relevant people informed about the business momentum & to provide data to relevant people to act upon Participate & enable process rationalization keeping in mind customer needs & the risk control Ensure an average disbursal productivity as per assigned target Actively implement vendor management processes & controls to ensure highest level of service & quality from them Recommend product & policy changes in line with market learnings & changing market dynamics Drive the team with the layered reporting structure & ensure that the team understands the team goals & the impact of achievement of the same on the organizational goals Co-own business targets for analytics driven business outcomes
SPH1205
Premium Accounts Executive
Job Objective: Mass offline team focuses on driving acceptance of the company's products and services at offline merchants across urban and rural markets across the country. BDA is responsible for accelerating our presence in offline space by driving merchant acquisition, sales across multiple products & servicing within an assigned geographical area. Responsibilities: ●Merchant Acquisition: Onboard quality new merchants basis understanding of transaction volume and pattern in the assigned geography so as to ensure long term merchant retention. ● Sales & Collection : Sell our devices to the assigned merchants while informing them about the various terms of the payments and device usage. They are also responsible for rental collection and reactivation of inactive merchants. ● Infrastructure Management: Manage collateral and devices to ensure no loss or leakage ● Relationship Management: Engage with identified merchants to strengthen relationship with these merchants and onboard them on more value added products and services ● Competition Mapping: Study, map and report competition activity in assigned geography basis geographical or category based initiatives to enable faster response.
SPHSOU1204
Premium Accounts Executive
Mass offline team focuses on driving acceptance of company's products and services at offline merchants across urban and rural markets across the country. BDA is responsible for accelerating our presence in offline space by driving merchant acquisition, sales across multiple products & servicing within an assigned geographical area. Responsibilities: ●Merchant Acquisition: Onboard quality new merchants basis understanding of transaction volume and pattern in the assigned geography so as to ensure long term merchant retention. ● Sales & Collection : Sell our devices to the assigned merchants while informing them about the various terms of the payments and device usage. They are also responsible for rental collection and reactivation of inactive merchants. ● Infrastructure Management: Manage collateral and devices to ensure no loss or leakage ● Relationship Management: Engage with identified merchants to strengthen relationship with these merchants and onboard them on more value added products and services ● Competition Mapping: Study, map and report competition activity in assigned geography basis geographical or category based initiatives to enable faster response.
SPHPUN1203
Chief Manager SEO Content
Strategy Formulation & driving business numbers Formulation of end to end strategy for SEO for all products and for all channels & driving teams for target business numbers. Lead & manage technical day to day SEO activities like change in web site, onsite & offsite activity in coordination with internal stakeholders Oversee, develop and execute all on page and off page SEO activities. Create content & digital strategies for scaling digital business for the organization. Identify opportunities for devising campaigns & leading campaigns for effective output in terms traffic enhancement Devising & evaluating various campaign strategies in line with our business objective and proposing the best fit to the organization Lead & manage 3rd party content syndication for better SEO ranking of the website & authority score Stakeholder Management: Collaborate & align with stakeholders & cross functional team (marketing, IT, call center, customer service teams) to create the best practices. Research and Analysis: Conduct research and analyses in order to deliver reports to the senior management on the performance of campaigns and programs and conduct forecasting and estimations on the profitability of the campaigns Actively participate in the support and development of new ideas by key marketing department personnel. Constantly enhance UI/UX interfaces for website while driving sales, marketing automation, customer retention & revenue maximization Peer Analysis and initiating new paradigms Access and analyze industry reports published by industry peers, on an ongoing basis and study them, & devise profitable campaigns for Balic Introduce new ways using Marketing technologies for running successful campaigns across Balic Team development Support the team in development, through knowledge transfers and giving them on-the-job experiences such as handling queries, presentation shadowing Establish individual performance expectations and evaluation metrics, and regularly review individual performance Identify and create development opportunities for team members
SPHMUM1202
Senior Manager – MIS & Automation
1) Job Purpose: The Call Center MIS Executive is responsible for managing and analyzing data related to call center operations. This role involves collecting, processing, and presenting data to support decision-making, performance evaluation, and process optimization within the call center environment. The MIS Executive will collaborate with call center managers and other stakeholders to ensure that accurate and timely information is available to drive operational efficiency and enhance customer service 4) Key Result Areas: Key Result Areas Supporting Actions Data Collection and Analysis: • Gather and compile data from various call centre systems and sources related to outbound calls. • Analyze outbound call centre performance metrics, including call volumes, call success rates, conversion rates, and agent productivity. • Identify trends, patterns, and insights from the data to improve outbound call centre operations and customer outreach strategies. MIS Reporting: • Develop and maintain daily, weekly, and monthly MIS reports to provide performance insights to management and other stakeholders. • Create dashboards and data visualizations to present key performance indicators (KPIs) and performance trends effectively. • Generate ad-hoc reports as required to address specific business needs or performance concerns. Database Management • Maintain and update the call centre’s databases related to outbound calls, customer details, and campaign outcomes. • Ensure data accuracy, integrity, and security in the call centre databases. • Implement data quality checks and regular data audits to identify and resolve discrepancies. Process Improvement & Performance Evaluation • Monitor and evaluate the effectiveness of outbound call center campaigns and strategies. • Assess agent performance and track key metrics to provide feedback to call center managers and optimize performance. • Propose data-driven solutions to enhance outbound call center efficiency and customer outreach effectiveness. • Implement performance improvement initiatives and track their impact on call center KPIs.
SPHMUM1201
Compliance Manager
1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) The role is responsible for managing all compliances involved in connection with the business of ABCD throughout the entire life cycle of the products and services offered by ABCD, including distribution business, lending business , payment solutions business. 2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job a nd provide a better understanding of the scope and scale of the job. 1. Ensure that all Products / Services offered by ABCD are following all applicable laws including RBI, SEBI Mutual fund regulations, IRDAI, Lending guidelines, Data Protection rules, Information Technology Act, Payment Gateway rules, Payment aggregator rules etc. 2. Develop and leverage relationship across the industry and share market intelligence within the business unit. 3. Monitor statutory compliances and follow up regularly with internal teams to complete filings within prescribed timelines. 4. Develop guidelines, SOPs, document templates as may be required from compliance perspective and as good governance 5. Maintain Registers, Minutes books as are required to be maintained under the Companies Act, 2013; 6. Preparing and filing forms, returns, applications, documents, etc. to be filed with Regulators; 7. Interact with auditors, regulators, and other internal as well as external stakeholders. Key Result Areas (Max 1325 Characters) Supporting Actions (Max 1325 Characters) Compliance Management • Manage compliances in a timely and orderly manner in all regulatory matters under corporate laws, including SEBI, MCA, stock exchanges, RBI; Monitoring - Monitor statutory compliances and follow up regularly with internal teams to complete filings within prescribed timelines; - Develop guidelines, SOPs, document templates as may be required from compliance perspective and as good governance; - Maintain Registers, Minutes books as are required to be maintained under the Companies Act, 2013; - • Keep abreast of the regulatory changes & come up with the implementation plan • Filing • Preparing and filing forms, returns, applications, documents, etc. to be filed with MCA, stock exchanges, etc Stakeholder Management - Interact with auditors, regulators, and other internal as well as external stakeholders. Assist in Secretarial audits • Conduct / Support conduct of Board meetings
SPMPUN1200
IT ASSET MANAGEMENT - MANAGER
IT Asset Management • IT Asset inventories to ensure data integrity and accuracy Ensure proper procedures and controls are in place to improve IT Assets compliance to reduce unplanned purchases or maintenance expenditures. • Perform IT Asset Life cycle start from Procurement to Disposal of IT Asset. • Manage New IT Assets procurement will update in database and manage the same • IT Asset Management as per IT Process manage the IT Asset Management for PAN India location. • Reconciliation with IT Asset with CMDB and Discovery Asset. Employee New joiner and exit Report as per IT Asset Management • New joiner asset allocation on timely. • Maintain MIS report and tracker of new joiner along with asset details. • Ensure new joiner IT infra will be properly manage to new joiner • Employee asset clearance will be based on exit employee • Maintain the MIS database along with exit employee. • IT clearance to employee along with cmdb updation. IT Asset PAV Activity • Physical asset verification on quarterly basis for PAN India location. • Reconciliation with IT Asset with CMDB and Discovery Asset. • Need to appropriate action against not found assets with HR, Finance Team. • Asset verification with CMDB updation. Finance Database and IT Asset Database • Reconciliation of IT Asset Database and Finance Database to maintain match. • IT Asset Database & FA Register updation on timely and updated.
SPMMUM1199
Digital Application Delivery and Development
Job Title: Digital Application Delivery and Development Job Overview: The Head of Application Delivery and Development will oversee the delivery management of critical web, mobile, and data applications, including websites, customer portals, buy online portals, payment applications, data projects, conversation and voice bots, CRM, and dialer. The successful candidate will also lead the in-house development team, collaborate with business owners and program delivery teams, and work on improving processes and governance practices. Responsibility • Oversee the delivery management of critical web, mobile, and data applications • Lead the in-house development team and guide, train, and direct them to work on strategy projects • Collaborate with business owners, product owners, architects, and program delivery teams to build and deploy world-class applications • Lead digital transformation projects and drive process improvement initiatives • Manage the development and support integrations with partners and digital platforms • Ensure stakeholder alignment, governance, and delivery of application support, enhancements, and strategic projects • Participate and plan the digital technology strategy for the organization and maintain current systems • Stay up-to-date on emerging technology trends and make appropriate technology decisions • Prepare KPI goals for teams and align to compamny strategy • Solve delivery and development-related queries with internal team like infra, core IT, infosec, risk etc • Ensure compliance to coding and information security standards • Conduct industry benchmarking and monitor emerging technology and digital trends • Manage budgets for the vertical and maintain relationships with internal and external stakeholders • Work closely with the head of technology and the head of products Qualification • Strong leadership and management experience • Experience leading digital transformation projects • Knowledge of web, mobile, and data application development and delivery • Experience with process improvement and governance practices • Strong communication and collaboration skills • Ability to solve delivery and development-related queries for team members • Understanding of emerging technology and digital trends • Budget management experience
SPMMUM1198
Internal Auditor
Key Result Areas Supporting Actions Internal Audits Execution and Management 1. Prepare Annual Internal Audit plan in consultation with Functional Heads and Internal auditor 2. Ensure that Internal Audits of respective function are conducted as per approved Internal Audit plan 3. Ensure timely sharing of information and resolution of queries of internal auditor 4. Discuss and finalize Internal Audit report with Functional Head and Internal Auditors 5. Present the internal audit report, status of Internal audit plan and status of open audit observation to SMT and LT 6. Ensure timely closure of HO audit & Branch Audit 7. Track and monitor closure of open audit observation of previous internal audit 8. Building and maintaining stakeholder relationship both Internal as well as external Branch Audit Execution Management 1. Driving timely and effective execution of in-house branch audit as per plan 2. Presenting branch audit report and status of audit actionable to SMT and LT Key Result Areas Supporting Actions Internal Audits Execution and Management 1. Prepare Annual Internal Audit plan in consultation with Functional Heads and Internal auditor 2. Ensure that Internal Audits of respective function are conducted as per approved Internal Audit plan 3. Ensure timely sharing of information and resolution of queries of internal auditor 4. Discuss and finalize Internal Audit report with Functional Head and Internal Auditors 5. Present the internal audit report, status of Internal audit plan and status of open audit observation to SMT and LT 6. Ensure timely closure of HO audit & Branch Audit 7. Track and monitor closure of open audit observation of previous internal audit 8. Building and maintaining stakeholder relationship both Internal as well as external Branch Audit Execution Management 1. Driving timely and effective execution of in-house branch audit as per plan 2. Presenting branch audit report and status of audit actionable to SMT and LT
SPMPUN1197
Indirect Taxation (Manager)
. JOB PURPOSE (Summarize in one statement why the job exists; and how it contributes to the overall objective of the company) 2. ORGANISATIONAL CHART (First level reporting chart for the job) Head of Tax Deputy Senior Manager Manager The person will be the supporting Tax Team in timely completing all compliance activities like filing of returns, filing of response to tax authorities and assisting in development/testing of system development projects. Stakeholder Management Collation and submission of data for various audits - Tax audit, statutory audit, GST audit etc and resolving queries of internal and external auditors, strengthen process and close looping with other finance team. Preparing tax forecasts and optimize tax structure of company. • Litigation Handling of drafting replies and collation of data for notices received from tax authorities. Appearing in person before authorities for any representation/appeals/refunds. Liaising with consultants and process teams in order to meet the returns timelines. • Tax compliance Preparing and filing of GSTR-1, GSTR-6, GSTR-3B by collating data points for multiple states and keeping track of the same. Monthly closing entries to the posted strictly in accordance with proposed guidelines. Monitoring of GST inputs and reconciliation with GSTR-2B. Assisting in testing, development of new systems by deeply understanding statutory requirement relating to indirect tax regime in India. • Research & Analysis Regular updates to senior management related to update in tax laws. Analysis of impacts on company of changes in law and preparing steps for risk mitigation. Assisting in automation of various activities by consistent engagement with IT/MIS teams. Data analysis for changes in monthly tax liability paid and vigilance for ITC availed.
SPMBAN1196
Branch Manager- Agency
Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch Branch Manager- Agency Health Experience- 5-8 years of agency vertical Age- Maximum 35 Years Qualification- Minimum Graduate Location- Shimoga Preferred Industry- Health Insurance, Life insurance, Broking(Managing agency channel) Job profile- BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch
SPLKOL1195
Group Advisory Leader-PCG C&C
Job Purpose: Has to Pitch the Clients of Currency and Commodity He/she should have own client base Exp: 6 to 10 Years and it's a team handling Profile Senior Commodity Profile handling. Handling Commodity Advisory Team of Particular Region & Along with Commodity Targets Engaging & Promoting Commodity Business through Equity advisory Team, Sales Team of Particular Zone Maintaining Relationship with customers by meeting clients frequently. Advise clients on their equity portfolio and structuring / restructuring as required. - Structure and design portfolios after analyzing fundamentals of companies across sectors and market Cap. - Contribute towards investment committee ideas and prepare research reports.
SPLKER1194
Cluster Head BSQIG
• Branch Operations and Service Monitoring is a critical role to ensure the control and compliance to both internal and external policies and processes are adhered to duly ensuring best in class services to customers. • Hence, has the key responsibility of conducting independent and fair assessment of control framework at the branches, adherence to bank's policies and applicable local regulations, testing of customer service parameters, relating to transaction execution and monitoring, imparting basic training/hand holding, etc. • Is responsible to ensure that branches function within defined policies and procedures, highlight control failures / break-down to Business & Operations seniors for remedial actions. Additionally, they shall play an important role in enhancing and implementation of branch processes from both control and service perspective. • Shall report to Zonal Head-BSQIG and would have a span of control of 25- 30 branches. Engagement with Control Functions : Internal Audit : • The key responsibility of BMCM is to ensure that branches achieve Satisfactory Audit Rating. The BMCM reviewer essentially ensures early detection of control failures, and work towards improvement of branch rating. • BMCM reviewer is responsible for review of Audit Issues and assess whether these are localized or across branches (systemic/ process etc) and accordingly work towards review and remediation with the branch teams. • Compliance Team : BMCM will also engage with the Compliance Team for the improvement in KYC/AML related areas in branches or any gaps identified during the periodic review and streamline the processes. • Service Quality Maintenance • Branch Hygiene Maintenance
SPM1193
Territory Sales Manager - HFC
Responsible for developing the home loan business. He needs to ensures revenue generation target. Coordination with other departments and team for proper sanction and disbursement of files. Ensuring 100% compliance with companies’ policies, process and procedures. Continuously exploring new business opportunity. Ensuring revenue generation target of the territory is met and monitoring the KPI's of his direct reportees on daily basis and conducting daily hurdle meetings. Preparing and Review of all the MIS. Ensuring training, coaching and development of his direct reporting. Market Intelligence and strategic intervention to ensure profitability of his territory. Branch visit from time to time. Monitoring and ensuring business promotion campaign and participate in Marketing activities. Maintain relationships with key clients and builders.
SPMMUM1192
Analyst - IT Security
Responsibilities: •End to end firewall management with hands-on. •End to end internet policy management with hands-on. •End to end antivirus protection management with handson. •Monitor logs and daily reports for firewall / AD / Antivirus and IOCs. •Perform routine security functions for risk detection, prevention, and response •Participate internal and external audits, close NCs •Perform internal and external VA/PT scans •Prepare security SOP and documentation •Establish security standards and best practices •Evaluate systems, networks, and data to determine what types of security protocols are necessary as per compliance requirements. •Implementing security controls to protect an organization’s infrastructure and digital files •Monitoring and upgrading security measures as necessary •Responding to any security breaches or intrusions that may occur •Assisting with investigations to determine how security breaches happened •Good understanding and knowledge on Securing and hardening for windows operating systems and network devices. •Certification: CEH is a must. Other specialized certifications on SIEM is desired. •Candidates with HIPAA and PCI-DSS exposure are preferred.
SPMMUM1191
IT Project Management
Project management - Quality checks and change management, Project communications. Stakeholder’s engagement, Managing project teams both external / Internal vendors, Project documentation, Weekly status reports, highlight reports, Risk and issues management, Technical Skills Set : Database: SQL , Oracle . Technology : Java with IBM BPM / BAW experience / ESB Infra : Moderate knowledge of OS, Servers & Network required. Integration Protocols : SOAP , Rest. Architecture : SOA , Design Patterns, 3/Multi-tier architecture, Multi layered architecture. Project management - Quality checks and change management, Project communications. Stakeholder’s engagement, Managing project teams both external / Internal vendors, Project documentation, Weekly status reports, highlight reports, Risk and issues management
SPMMUM1190
Lead - Technology Risk
As the Vendor Risk manager, you would be responsible for managing the relationships with the internal stakeholders. This could involve tasks such as: 1. Developing and implementing strategies for managing relationships with Internal stakeholders, by means of documenting the policies, processes, SOPs. 2. Imparting awarness sessions on the policies and processes 3. Ensuring the documentation is aligned with the operations. 4. Overseeing the end-to-end processes. 5. Ensuring Risk Control Self Assessment (RCSA) is being carried out to mitigate the identified risks. Managerial Responsibilities: a)Vendor Risk Management (Life-Cycle)- i.Ownership and maintenance of the vendor management framework ii.Conducting due diligence risk reviews iii.Assisting with planning and developing the vendor management policy, program and procedures iv.Reporting to senior management b)Assurance- i.Facilitating vendor selection (selection criteria templates etc) ii.Continuously monitoring vendor risk even after the vendor contract is executed (e.g., monitoring performance levels and periodically requesting and analyzing current due diligence) iii.Identifying and managing the risks posed by the vendor's products and/or services and the relationship. iv. Provides key management information for committees and working groups v.Drives regular reviews of risk mitigation activities. vi.Identifies opportunities to enhance risk management practices. vii.Coordinate on-going annual risk reviews and controls assurance activity viii.Comprehensive documentation of the identified gaps and related risk from the technical from the business perspective
SPHMUM1188
HRBP - AGENCY CHANNEL
Partner with senior leadership to develop and implement effective HR policies and practices that will support the strategic growth of a business. Offer thought leadership regarding organizational and people-related strategy and execution. Provide timely information and/or education for all levels of a company on HR issues. Educate, coach, and partner with managers on performance management and employee development goals. Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development. Participate in the continual development of HR programs, such as recruiting, retention, compensation, benefits, and Learning & Development. Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results. Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction. Lead core HR processes across products (performance calibration, compensation cycle, promotions). Analyze and interpret various types of employee reports (e.g., compensation, job levels, and attrition) to guide decision making and provide proactive solutions to their client group. Partner with Learning & Development to work on value-added programs in areas of training, development, career mobility, and job performance.
SPMGUL1187
Branch Manager - Health
BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch BM will be responsible to drive Health business with 6-8 agency managers(On roll team). Recruitment of agent Activation of agent month on month Team management MIS & reporting of Branch
SPHKOL1185
Territory Sales Manager
• Building relationships with Merchants to promote trust and acceptance of PhonePe as a preferred payment partner. • Monitor KPIs, conducting and providing performance review. • Acquire and onboard merchants on PhonePe platform. • Conducting individual client meeting to present products and services to prospective customers. • Coach and provide on-the-job-training to the front line rural sales team. • Ensure brand visibility in assigned districts. • Analyse data to improve productivity and quality of merchant acquisition. • Meet merchants to address concerns and provide solutions to retain them . • Discover sales opportunities through consumer research. • Participate in industry or promotional events and other BTL activity (e.g. Road shows and trade shows) to cultivate customer relationships. • Retention and engagement of front line rural sales team. • Monitor competition within assigned region. • Maintain daily sales KPI reports for the territory.
SPMPUN1182
Business Analyst- AM/DM
Role Title AM/DM – Business Analyst Reports To Senior Manager – Business Analysis Function/ Department Information Technology 3. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Work with mutiple stakeholders across the business verticals to ensure Business Metrics and functional user requirements are clearly defined, delivered, and approved for deployment. Monitor efficient transition of business requirements to technical specifications. Develop plans to gather all business requirements for Bajaj Allianz Life Ensuring correctness and quality of data at all levels Providing data inputs for various projects across Bajaj Allianz Life Team Coordination with Development team Deliver within stringent timelines Requirement Prioritization 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Stringent Timelines Adhoc and Unclear Requirements 5. DECISIONS (Key decisions taken by job holder at his/her end) Data delivery & quality of data shared to various teams Define Delivery Timelines Requirement Prioritizations 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Distribution, Finance, Operations, HR & Internal Audit External Clients Roles you need to interact with outside the organization to enable success in your day-to-day work Infosys and related entities for Transformation Projects 7. SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a) Qualifications Graduate / Post Graduate / MBA/PGDBA Life Insurance Background Mandatory b)Work Experience 6-8 + Years’ Experience Good at problem solving and strong analytical skills Critical Thinking and eye for business data analytics & details Exposure to bancassurance MIS or proprietary channel MIS, measurement of business metrics Worked in profiles of BIU, business excellence or business solutions group Excellent Communication, Documentation Skill & Networking Skill Strong ability to extract information by questioning, active listening, and interviewing Project Management skills using JIRA & agile methodology Strong command of MS Office Packages Knowledge of SQL, DAX, and advanced Excel added advantage Understanding of BI and Visual Analytics Tools Work under High-Pressure Environment Collaborate with internal and external team members
SPL1181
Relationship Manager - EEG
Acquire relationship with ticket size from Rs 50 lacs to Rs 25 crores, Manage relationship from log in to credit processing to limit setting and post disbursement servicing for 12 months and then smooth handing over of the clients to Portfolio Manager. Primary responsibility is to grow the asset book size basis assigned targets and work on revenue target achievement .Enhance wallet share by focusing on cross sell pertaining to Insurance,Trade,FX and Self funding. Work with Branches on beat system and generate business and also work closely with Industry and Trade associations. Ensure portfolio hygiene is maintained by focussing on NPA and SMA control. Need to put up basic CAM and have to do credit profile assessment and understand business working models of clients. All credit related compliance has to be maintained and norms need to be adhered to. Additionally need to focus on LAP asset book growth basis assigned targets by working with stake holders
SPMUM723
IT Transformation Manager
• Hands on Experience BPM Products like IBPS Suite,Omnidocs,Web Desktop,etc • Hands on Experience Newgen Products API • Web Services SOAP and REST. • Hands On experience for J2EE • JavaScript The digital transformation manager is not just a tech-savvy person in the company. However, they must have a keen understanding of the most relevant technical solutions. They must be responsible for leading the digital adoption of major infrastructure projects. They must be capable of introducing innovations to their enterprise. A lack of understanding about digital transformation by employees is one of the major issues why companies fail at it. The majority of enterprises, in their rush for innovation, think it’s enough to simply implement new software and move on. However, this is only the start of a longer journey of digital adoption. Here is where the digital transformation manager comes to the rescue. They will manage the whole process from both the technical side and also the human perspective, including resistance to change.